Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

September 10, 2021

Excellent app! We just started using it and it has been GREAT! Easy to use, works well, and the customer service is excellent.

LOCA Foods, Inc.
United States
Over 1 year using the app
September 1, 2020

Awesome app for small business owners. Very easy to use and the customer service is top-notch. My customer prefer text marketing than email marketing and I had tried several SMS Marketing apps but this one is the best yet!

La'Glamour Lashes LLC
United States
Over 1 year using the app
May 6, 2020

The team at postscript is great, I've been using the app for just a few days and it's brought in a ton of lost revenue.
On top of that Zev on the support team has been there answering my questions for every hour of the day to my 100+ questions.

If you're not doing SMS you're leaving money on the table.

AffinityMedwear
United States
Over 1 year using the app
Edited June 23, 2021

Slyvia was the best! She took no time to get what I needed done! Super sweet and works even faster!

LA Clothing LLC
United States
Over 1 year using the app
March 16, 2021

Amazing support team, fast and always reliable.
Does exactly what it says it does.
Has been very helpful!

Itty Bitty Toes
United States
Over 1 year using the app
July 13, 2020

PostScript team has been on point!! They really focus on their product and customer support. Every time I needed help they were quick and very detailed regarding troubleshooting the issue.

Verve Coffee Roasters
United States
Over 1 year using the app
December 23, 2021

So far so good. Trying to build my SMS marketing and the support has been great! Easy to use and I have my flows set up and tested. Already got a couple of subscribers.

BeSpartanFit
United States
Over 1 year using the app
March 6, 2020

i got only good things to say about Postscript! Awesome app with fantastic customer service! Postscript really makes it easy for us to manage our SMS Marketing!

Vastitch
United States
Over 1 year using the app
Edited May 15, 2020

I am so pleased with the app and I am still using it as a trial. What I would like to discuss is how invested the customer service advocates are. Shannon and Zev have gone way beyond what I expected. They are dedicated in helping your business grow. They have given me such amazing suggestions that are working. I have numerous apps and this is the best customer service.

REBEL TRIBE
United States
Over 1 year using the app
November 22, 2021

Amazing customer support and easy-to-use interface!! Also, the tips they send through their newsletter are super helpful!

LAMIK Beauty
United States
Over 1 year using the app