Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

December 23, 2021

So far so good. Trying to build my SMS marketing and the support has been great! Easy to use and I have my flows set up and tested. Already got a couple of subscribers.

BeSpartanFit
United States
Over 1 year using the app
March 6, 2020

i got only good things to say about Postscript! Awesome app with fantastic customer service! Postscript really makes it easy for us to manage our SMS Marketing!

Vastitch
United States
Over 1 year using the app
May 4, 2022

Great support provided and good service overall. Really looking forward for updates and new features.

Biocol Labs
Portugal
Over 1 year using the app
Edited May 15, 2020

I am so pleased with the app and I am still using it as a trial. What I would like to discuss is how invested the customer service advocates are. Shannon and Zev have gone way beyond what I expected. They are dedicated in helping your business grow. They have given me such amazing suggestions that are working. I have numerous apps and this is the best customer service.

REBEL TRIBE
United States
Over 1 year using the app
November 22, 2021

Amazing customer support and easy-to-use interface!! Also, the tips they send through their newsletter are super helpful!

LAMIK Beauty
United States
Over 1 year using the app
November 12, 2021

Love the app so far and the features!!! I am learning a lot as i am new to Shopify and the chat support team is extremely helpful as well!! 5 stars. Thank You XoXo, Beyond Pretty

Beyond Pretty Collection
United States
Over 1 year using the app
July 14, 2023

Best SMS app in the game. The platform is super intuitive to use and customer support is always there when we need it and always gets whatever we need built out for our SMS campaigns and/or strategy built precisely how we want it!

Feel Goods
United States
Over 1 year using the app
September 26, 2022

Always a great experience with Postscript. We have been a customer for a few years and would highly recommend for all of your SMS marketing needs.

Elle Rae Boutique
United States
Over 1 year using the app
July 19, 2020

User friendly and superior to what is currently available. There are a lot of features that will assist in growing your list and the support team is awesome! They even work on Sundays!

Vegun Nutrition
United States
Over 1 year using the app
January 14, 2020

Not only have we been happy with the app, but their customer support team is also amazing! Shannon, who has patiently walked me through my millions of questions, is fantastic. I strongly encourage everyone to at least give it a try!

J.Forks Designs
United States
Over 1 year using the app