Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

November 12, 2020

Very easy to use and great customer support via chat. There also is a great help center full of resources to enable quickly.

Ornami Skincare
United States
Over 1 year using the app
Edited November 4, 2021

They did a great job of providing quick and helpful info! I will go back to them when I need help in the future!

UNBARD
United States
Over 1 year using the app
October 16, 2020

So far so good. Very easy to use. Very detailed information. We have only used for about a month but we are liking it.

NuNaturals
United States
Over 1 year using the app
October 9, 2020

new way to get to da paper its a beautiful thing man get on this wave lets gooooooooooooooooooooooooo

LaRopa.Life
Canada
Over 1 year using the app
August 22, 2019

The customer service with this app is the absolute best! Sean answered all of my questions promptly and was able to get me started on this awesome app in minutes. I highly recommend this to any and all businesses out there looking to scale and grow their marketing campaigns.

Turquoise TeePee
United States
Over 1 year using the app
June 26, 2020

I just downloaded recently, but it has been very easy to use and ive grown my list pretty quickly in just a few days! The customer service team was very quick to fix something that was wrong within a few minutes, Zev made it very easy and quick!

Athena Lash Co.
United States
Over 1 year using the app
September 25, 2020

I have been using it throughout the trial and it has already been great. I have made money already. I look forward to learning more and using text marketing to scale my business. Also, customer service is responsive, proactive and super helpful. Shannon is a gem.

Demosea
United States
Over 1 year using the app
December 28, 2020

By far one of the best apps offered with amazing customer service. Sylvia was a great help! Highly recommend.

Royal Bum Co.
United States
Over 1 year using the app
November 24, 2020

The customer service team was so friendly and prompt in answering any and all questions I had. Shannon was great!

NYON® by Knowlita
United States
Over 1 year using the app
July 28, 2020

I love this app! Such an easy way to stay in touch with customers and update them on new product releases. Plus the customer service is SO GOOD! Highly recommend it.

Natalie Borton
United States
Over 1 year using the app