Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

November 12, 2021

Love the app so far and the features!!! I am learning a lot as i am new to Shopify and the chat support team is extremely helpful as well!! 5 stars. Thank You XoXo, Beyond Pretty

Beyond Pretty Collection
United States
Over 1 year using the app
July 14, 2023

Best SMS app in the game. The platform is super intuitive to use and customer support is always there when we need it and always gets whatever we need built out for our SMS campaigns and/or strategy built precisely how we want it!

Feel Goods
United States
Over 1 year using the app
September 26, 2022

Always a great experience with Postscript. We have been a customer for a few years and would highly recommend for all of your SMS marketing needs.

Elle Rae Boutique
United States
Over 1 year using the app
July 19, 2020

User friendly and superior to what is currently available. There are a lot of features that will assist in growing your list and the support team is awesome! They even work on Sundays!

Vegun Nutrition
United States
Over 1 year using the app
January 14, 2020

Not only have we been happy with the app, but their customer support team is also amazing! Shannon, who has patiently walked me through my millions of questions, is fantastic. I strongly encourage everyone to at least give it a try!

J.Forks Designs
United States
Over 1 year using the app
June 11, 2019

Sean and the team over at postscript really go ABOVE and BEYOND when it comes to customer service. Aside from the fact that the user interface in and of itself is the most well designed and user friendly SMS platform on the market, the team at postscript is seriously guaranteed to solve any problem that you may have. If you've thought about dabbling in SMS/MMS marketing, this is where you want to be. Postscript will be their to help and guide you from start to finish. Thanks again guys.

Goldshine Jewels
United Kingdom
Over 1 year using the app
February 8, 2021

So far it has been amazing and I quickly saw an increase in sales utilizing the opt-in method! This is definitely going to be a game changer for my store and I can't wait to discover all the features.

Candor Co. Apparel
United States
Over 1 year using the app
February 15, 2019

Using SMS automations literally doubled our revenue overnight. We have customers texting us back, engaging with us, providing us feedback, etc. It's incredible - best app decisions we've made!

Shef
United States
Over 1 year using the app
June 29, 2020

Good app for SMS and integrates well with many other tools. They lowered the price to make it more affordable and we use it to add five figures a month in sales to our store. Support is generally quick to respond and take care of any issues.

ellyandgrace
United States
Over 1 year using the app
September 8, 2021

The customer service is fantastic! He helped me get everything set up through chat and was very helpful. Thanks Michael for all your help!

Woodward Main Street
United States
Over 1 year using the app