Reviews (1,292)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for SMS marketing, noting its user-friendly interface and robust features like automation, segmentation, and campaign management. They appreciate its seamless integration with Shopify and Klaviyo, reliable performance, and exceptional customer support, especially the effective live chat service. Merchants report increased sales and enhanced customer engagement, often describing it as an essential marketing tool.
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This app is INSANE! SMS is the future and Postscript is leading the pack! So many customization tools, and the support team is quick and helpful (shout out Shannon). This is a must!
Postscript has made our text marketing so easy. The app has nearly everything we need to run creative campaigns and automations – and when there is something we think it could do better, the team is receptive to our feedback and helps us figure out a way to get it done.
Even better than the app, the entire team is such a joy to work with. I've never worked with a SaSS provider that cares as much ...
So far Postscript has been incredible for our company! And the customer service is top-notch. Can't say enough good things about them so far!
I'm new to SMS marketing and Postscript has been a really user-friendly app. The customer service is excellent, anytime i've had a question they've always been extremely helpful and thorough. Today I chatted with Sandy who helped me with my own self-created technical difficulties! Thanks Sandy!
The app is incredibly user friendly. It's ready to go out of the box. I installed it but then didn't get around to customizing it for a couple of weeks. Then I discovered it was bringing in a lot of sales. By default, right at install, there are 5 flows preconfigured for you, even with engaging gifs - without making any effort to customize yet, all I did was activate these out of the box flows ...
I've been using it for a month now. Customer support has been there all through my setup. Support staff is friendly and helpful. Really easy to get started. Integrates easily with Klaviyo and AfterShip.
I'm gearing up for our product launch and wanted to make sure my SMS collection was setup properly. Ellie in Sales and Kyler in Support have been incredible in getting me set up and onboarded. They've been super great about turnaround as well with respect to my requests!
Kyler was amazing. She walked me through several key questions I had and was available instantly! Postscript customer service is on it!
Seriously this is the best SMS app on the market. During BFCM we spent $4k on a campaign through this app and generated over $69k in sales. That's a ROAS of 17.2!!! That is almost unheard of in the eCommerce industry. Couldn't recommend this product highly enough.
Seriously good marketing app. Text message marketing performs a lot better vs email- especially on mobile. Postscript is super easy to setup and works fantastically. Great support and team including the CEO and Zev. Thanks team