Reviews (1,887)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective SMS marketing tools that enhance customer engagement and sales. They appreciate the user-friendly interface, customizable templates, and features like live chat and automations. The onboarding process is smooth, and the responsive customer support is frequently highlighted. Additionally, the app is noted for its compliance with text messaging regulations, ensuring ethical marketing practices.

October 7, 2020

We love Postscript! The app is really easy to use to set up automations or to send campaigns. There are several great options for adding integrations to help build your SMS list. And Postscript's support is also super quick and helpful – which we have not found to be the case with other SMS providers! Would definitely recommend Postscript!

KMM & Co.
United States
Over 1 year using the app
Edited May 6, 2020

THIS APP IS A LIFE SAVER when it comes to marketing and reaching customers in a different way! Love this app! Would recommend this to any Shop!

Keep America American
United States
Over 1 year using the app
November 25, 2020

Customer Service was very responsive and helpful. The app works well, I haven't used it to its full capacity just yet but the things I have used have worked out very well.

Brianna London Hair Care
United States
Over 1 year using the app
October 16, 2020

I cannot speak highly enough of this app's features and the team. They have been absolutely fantastic from the start. We've recently had an issue with Shopify billing - the team has been extremely supportive and cooperative. you guys are the best!

Noble & Posh
United States
Over 1 year using the app
April 13, 2020

If I could give this company 8 out of 5 Stars… I so would! I have used a lot of Text Campaign Platforms and have tried dozens of Shopify apps to help optimize my store and I have to say, PostScript is one of the best companies | apps I have ever used for so many reasons but since I can’t write an entire book, I’ll just write a teaser instead.

First of all, IT WORKS & IT MAKES ME MONEY! First of all it does what it says it will do and I immediately saw a return on my money. Using Post Script has significantly increased my bottom line. Not too mention, the price point is very reasonable compared to other companies who offer a lot less.

Secondly, it is EASY TO USE. It is soooo easy to use. You do not have to be a genius nor completely app savvy. The platform is super easy to navigate and set up. I love analytics as they help me plan my next move and postscript analytics are super thorough.

Lastly, and so important to me is the AMAZING CUSTOMER SERVICE! There is nothing better than a company that actually responds to their clients in a completely timely fashion and really gives a damn. No matter how small or medium my question is, the Postscript team is always there to immediately fix it and their response time is so consistent and has not altered in all my years of utilizing them. Their entire team has been so helpful, I could not possibly ask for more if I tried.

Im obsessed.

RunwayCurls
United States
Over 1 year using the app
October 29, 2021

Awesome customer service! Super easy to use and one of the most organic ways to increase my sales. Thank you :)

Kallie & Co.
United States
Over 1 year using the app
November 12, 2020

Very easy to use and great customer support via chat. There also is a great help center full of resources to enable quickly.

Ornami Skincare
United States
Over 1 year using the app
Edited November 4, 2021

They did a great job of providing quick and helpful info! I will go back to them when I need help in the future!

UNBARD
United States
Over 1 year using the app
October 16, 2020

So far so good. Very easy to use. Very detailed information. We have only used for about a month but we are liking it.

NuNaturals
United States
Over 1 year using the app
October 9, 2020

new way to get to da paper its a beautiful thing man get on this wave lets gooooooooooooooooooooooooo

LaRopa.Life
Canada
Over 1 year using the app