Reviews (1,292)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

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Merchants highly recommend this tool for SMS marketing, noting its user-friendly interface and robust features like automation, segmentation, and campaign management. They appreciate its seamless integration with Shopify and Klaviyo, reliable performance, and exceptional customer support, especially the effective live chat service. Merchants report increased sales and enhanced customer engagement, often describing it as an essential marketing tool.

August 26, 2020

This app is INSANE! SMS is the future and Postscript is leading the pack! So many customization tools, and the support team is quick and helpful (shout out Shannon). This is a must!

Trulean Nutrition
United States
About 1 month using the app
April 14, 2020

Postscript has made our text marketing so easy. The app has nearly everything we need to run creative campaigns and automations – and when there is something we think it could do better, the team is receptive to our feedback and helps us figure out a way to get it done.

Even better than the app, the entire team is such a joy to work with. I've never worked with a SaSS provider that cares as much ...

Hydrant
United States
About 1 month using the app
Edited November 30, 2020

So far Postscript has been incredible for our company! And the customer service is top-notch. Can't say enough good things about them so far!

Tough Apparel
United States
About 1 month using the app
August 9, 2022

I'm new to SMS marketing and Postscript has been a really user-friendly app. The customer service is excellent, anytime i've had a question they've always been extremely helpful and thorough. Today I chatted with Sandy who helped me with my own self-created technical difficulties! Thanks Sandy!

Fruit For Thought by Sigona's
United States
About 1 month using the app
February 23, 2022

The app is incredibly user friendly. It's ready to go out of the box. I installed it but then didn't get around to customizing it for a couple of weeks. Then I discovered it was bringing in a lot of sales. By default, right at install, there are 5 flows preconfigured for you, even with engaging gifs - without making any effort to customize yet, all I did was activate these out of the box flows ...

Pup Wax
United States
About 1 month using the app
May 28, 2020

I've been using it for a month now. Customer support has been there all through my setup. Support staff is friendly and helpful. Really easy to get started. Integrates easily with Klaviyo and AfterShip.

JacqueMgidoCosmetics
United States
About 1 month using the app
October 26, 2021

I'm gearing up for our product launch and wanted to make sure my SMS collection was setup properly. Ellie in Sales and Kyler in Support have been incredible in getting me set up and onboarded. They've been super great about turnaround as well with respect to my requests!

LILITH NYC
United States
About 1 month using the app
June 22, 2021

Kyler was amazing. She walked me through several key questions I had and was available instantly! Postscript customer service is on it!

Jogging Is Fun
United States
About 1 month using the app
December 20, 2018

Seriously this is the best SMS app on the market. During BFCM we spent $4k on a campaign through this app and generated over $69k in sales. That's a ROAS of 17.2!!! That is almost unheard of in the eCommerce industry. Couldn't recommend this product highly enough.

GearBunch
Australia
About 1 month using the app
October 24, 2020

Seriously good marketing app. Text message marketing performs a lot better vs email- especially on mobile. Postscript is super easy to setup and works fantastically. Great support and team including the CEO and Zev. Thanks team

TheCustomGoodsCo
United States
About 1 month using the app