Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

March 8, 2022

Easy to use and effective way to communicate with my customers. Their customer service is excellent!

Simply Sara Boutique
United States
Over 1 year using the app
October 9, 2019

Great interface and features. You definitely need to be using SMS/MMS, otherwise you're leaving money on the table.

All Sports Locker
United States
Over 1 year using the app
March 22, 2021

I have only been using Postscript for like 3 days but it seems to be a great SMS platform. Much better and straight forward compared to one I have used in the past. And their chat support is very helpful!

Bolt Boutique
United States
Over 1 year using the app
September 21, 2020

Amazingly responsive team and very helpful in getting me started!! I am excited to use the app and see the customer revenue grow.

LeafyQuick
United States
Over 1 year using the app
June 24, 2020

The customer support for this app is outstanding. The person I chatted with linked me to an updated article that had all the details I needed. I appreciated that the article was updated last week with current screen shots. Nothing worse than a help article that hasn't been refreshed in a coupel of years. Also, love the gif option in chat.

Foria Wellness
United States
Over 1 year using the app
September 8, 2021

Postscript has been very good money making partner for us and their customer service is awesome too!

Palace Sauce
United States
Over 1 year using the app
June 24, 2020

Helping right off the bat. Super easy set up, quick and ready templates to get you going. Overall, seeing nice lift in just the first couple of weeks we've been using it. more to come.

Liquid Death
United States
Over 1 year using the app
February 10, 2022

It was really fast and easy to learn how to work with the app. I really look forward to more integrations with other apps.

Pintá
United States
Over 1 year using the app
March 28, 2022

Really happy with the return on investment from this app & they have great customer service! Thanks so much guys!

OleandersBoutique
United States
Over 1 year using the app
September 9, 2021

Postscript works great and Kyler did an amazing job troubleshooting my API issues! Highly recommend!

Greater Half
United States
Over 1 year using the app