Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

November 18, 2021

Launched my collection today and had an issue with a code. Went right to the chat for assistance and spoke to Kyler. Not only did she help me figure out what was going on, but she also provided me some super helpful links to learn how to use Postscript more effectively. A win win! Can't wait to see how much more impactful this app will be to my business!

Style House Tuesday
United States
Over 1 year using the app
April 23, 2021

I had an issue with my pop ups and Tyler fixed everything and explained how he did it! TRULY HEAVEN SENT for a new business owner like myself, to have someone take their time like that. THANK YOU TYLER!

FITTEDTWENTIES
United States
Over 1 year using the app
August 4, 2020

Totally happy with the app. We can now communicate with our customers more efficiently!

Plus the customer service is absolutely amazing!

Miche Beauty
United States
Over 1 year using the app
September 25, 2020

As a new business postscript customer service has been amazing and very helpful. I look forward to scaling my business and upgrading my plan with postscript.

Magnolia Engraved Gifts
United States
Over 1 year using the app
November 29, 2021

Amazing customer service. They helped us out with integrating multiple stores in the smoothest possible way. Best SMS Marketing app out there

Dingbats* Notebooks® - EU Store
United Kingdom
Over 1 year using the app
June 16, 2020

Incredible service. Incredible layout, and coding. Incredible return.
Love everything about it!

Jesus Loves You
United States
Over 1 year using the app
October 7, 2020

We love Postscript! The app is really easy to use to set up automations or to send campaigns. There are several great options for adding integrations to help build your SMS list. And Postscript's support is also super quick and helpful – which we have not found to be the case with other SMS providers! Would definitely recommend Postscript!

KMM & Co.
United States
Over 1 year using the app
Edited May 6, 2020

THIS APP IS A LIFE SAVER when it comes to marketing and reaching customers in a different way! Love this app! Would recommend this to any Shop!

Keep America American
United States
Over 1 year using the app
November 25, 2020

Customer Service was very responsive and helpful. The app works well, I haven't used it to its full capacity just yet but the things I have used have worked out very well.

Brianna London Hair Care
United States
Over 1 year using the app
October 16, 2020

I cannot speak highly enough of this app's features and the team. They have been absolutely fantastic from the start. We've recently had an issue with Shopify billing - the team has been extremely supportive and cooperative. you guys are the best!

Noble & Posh
United States
Over 1 year using the app