Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

August 31, 2021

Love PS. Michael helped us optimize our page and stuck around with us for an hour to do it. Love their functionality and rockstar customer service!

Bloomy Wellness
United States
Over 1 year using the app
Edited May 13, 2021

This is a great app that has helped us grow our business quite a bit over the last 12 months. Easy to use, and the support is excellent!

mkwdesignco
United States
Over 1 year using the app
February 8, 2021

Support team is super helpful! App works great, prices are reasonable. Free pop up automatically embedded is nice, too!

IMEI GURUS LLC
United States
Over 1 year using the app
October 19, 2020

We love the integrations this has with Klaviyo, recharge, and some other partners. We have already found it to be worth its weight in conversions.

driftgoods
United States
Over 1 year using the app
February 22, 2021

I have tried 3 texting apps and this is by far my favorite! Super easy to use app that will definitely bring in a great ROI! Bryan was extremely helpful. Great customer service and an awesome app!

The Dog Mom Club
United States
Over 1 year using the app
June 9, 2021

We had a little issue with some functions when it comes to Campaigns but Sylvia and Tyler in the customer support team did an unbelievable job at being responsive and helping out.

Howies Hockey Tape
United States
Over 1 year using the app
November 23, 2020

App is easy to use, and support is outstanding. The analytics are extremely helpful and easy to integrate into our store. Definitely recommend!!

The Hollis Co
United States
Over 1 year using the app
July 10, 2020

We are just getting setup, but the pre-sales support from Shannon was excellent, she answered all the questions I had. We'll report back with results once we are up and running.

Posterjack
Canada
Over 1 year using the app
May 7, 2020

Great customer service! We love that you can send pictures with text. Very user friendly and would recommend to anyone!

Rhinestone Leopard
United States
Over 1 year using the app
August 3, 2020

I worked with Shannon on helping me get everything setup properly and she was amazing. Thank you Shannon.

Charmingly Unique Boutique
United States
Over 1 year using the app