Reviews (1,292)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for SMS marketing, noting its user-friendly interface and robust features like automation, segmentation, and campaign management. They appreciate its seamless integration with Shopify and Klaviyo, reliable performance, and exceptional customer support, especially the effective live chat service. Merchants report increased sales and enhanced customer engagement, often describing it as an essential marketing tool.

September 18, 2021

This app has changed my life and stuff. It's a great app and a great way to keep in touch with customers. I wouldn't choose any other app to protect and babysit my customers while I'm away. The support team has been amazing. I wish I could be their friend...but I know they have a job to do. Whoever made this software is a genius.

SHOPTRAVISYEE.com
United States
About 1 month using the app
May 22, 2023

Lightning-fast help is available with their live chat customer service. Faith's quick action allowed me to resolve a customer question in record time.

bambu
United States
About 1 month using the app
Edited July 21, 2020

The staff has a very quick response rate and are very helpful! The app has boosted my sales as well! I'd definitely recommend, it's easy to set up, use, and see results.

Flowery Units
United States
About 1 month using the app
June 29, 2023

This app is soooo impressive. The setup and help is amazing. My onboard team of Simon and Meagan were amazing. Always there to answer questions and kept me movin' forward on set up. I had a few technical questions and D and Faith answered me immediately through chat with perfect info. So friendly and helpful! I highly recommend Postscript!

Beaducation
United States
About 1 month using the app
November 5, 2021

i needed some help and bre fixed the bug and was able to get it up and running! great customer service

Mai Cases
United States
About 1 month using the app
June 24, 2020

The customer support for this app is outstanding. The person I chatted with linked me to an updated article that had all the details I needed. I appreciated that the article was updated last week with current screen shots. Nothing worse than a help article that hasn't been refreshed in a coupel of years. Also, love the gif option in chat.

Foria Wellness
United States
About 1 month using the app
June 23, 2020

We love Postscript and the team! Their support is awesome and SMS has been able to help us enrage with our customer in a unique way. Would recommend if SMS fits your brand.

Garage Smart
United States
About 1 month using the app
March 2, 2023

Using the free version at this time and it's been great. Seeing positive conversions for both list growth and revenue. Igor was helpful in getting me off to a good start. Chat support has been good too.

Henkaa
Canada
About 1 month using the app
February 23, 2022

Postscript ROCKS! The support team is unparalleled. Bre on the support team was beyond helpful, she went above and beyond and taught me so many new things. What I love about Postscript is they help you on the spot, they explain everything in detail whether it be with photos or videos. The Postscript marketing aspect has really helped engage my customers and they have been returning to shop way more frequently since signing up! I can't wait to see how much my business will grow with postscript!

Just Girls Boutique
United States
About 1 month using the app
August 25, 2022

Awesome technical support. We are looking forward to using this app full time and we can already see the possibilities. The flow builder is so easy.

Iconic Paw
United States
About 1 month using the app