Reviews (1,292)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for SMS marketing, noting its user-friendly interface and robust features like automation, segmentation, and campaign management. They appreciate its seamless integration with Shopify and Klaviyo, reliable performance, and exceptional customer support, especially the effective live chat service. Merchants report increased sales and enhanced customer engagement, often describing it as an essential marketing tool.
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This app has changed my life and stuff. It's a great app and a great way to keep in touch with customers. I wouldn't choose any other app to protect and babysit my customers while I'm away. The support team has been amazing. I wish I could be their friend...but I know they have a job to do. Whoever made this software is a genius.
Lightning-fast help is available with their live chat customer service. Faith's quick action allowed me to resolve a customer question in record time.
The staff has a very quick response rate and are very helpful! The app has boosted my sales as well! I'd definitely recommend, it's easy to set up, use, and see results.
This app is soooo impressive. The setup and help is amazing. My onboard team of Simon and Meagan were amazing. Always there to answer questions and kept me movin' forward on set up. I had a few technical questions and D and Faith answered me immediately through chat with perfect info. So friendly and helpful! I highly recommend Postscript!
i needed some help and bre fixed the bug and was able to get it up and running! great customer service
The customer support for this app is outstanding. The person I chatted with linked me to an updated article that had all the details I needed. I appreciated that the article was updated last week with current screen shots. Nothing worse than a help article that hasn't been refreshed in a coupel of years. Also, love the gif option in chat.
We love Postscript and the team! Their support is awesome and SMS has been able to help us enrage with our customer in a unique way. Would recommend if SMS fits your brand.
Using the free version at this time and it's been great. Seeing positive conversions for both list growth and revenue. Igor was helpful in getting me off to a good start. Chat support has been good too.
Postscript ROCKS! The support team is unparalleled. Bre on the support team was beyond helpful, she went above and beyond and taught me so many new things. What I love about Postscript is they help you on the spot, they explain everything in detail whether it be with photos or videos. The Postscript marketing aspect has really helped engage my customers and they have been returning to shop way more frequently since signing up! I can't wait to see how much my business will grow with postscript!
Awesome technical support. We are looking forward to using this app full time and we can already see the possibilities. The flow builder is so easy.