Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
Refine
-
By rating
Lightning-fast help is available with their live chat customer service. Faith's quick action allowed me to resolve a customer question in record time.
The Shopify Postscript App has been very effective in communicating with our customers, increasing sales, high conversion rate and great customer support.
Great support. I've had sales conversions over $1100 in my trial period, which is more than I expected. They went above and beyond my expectations and I'm excited about sending out more SMS messages to my customers.
This app is Great! Great for SMS marketing & offers so many features within the app! Great way to build your audience.
Excellent customer service! Had a feature I wanted to have them implement on the app and they built it out and inserted in the same day! Great app, great customer service. They respond in seconds.
It is the perfect complement to the strategy! Very complete, intuitive and with an efficient customer service.
Kyler was amazing helping with things I didn't understand being new to the program. It seems a little overwhelming at first, but with the Postscript team available for Chat, It makes it completely doable for anyone.
Taylor was great - super helpful. Love my onboarding rep too - Tina. Great support! Looking forward to using this app more in the future.
Makes sending an SMS a very user-friendly process. Advanced segmentation abilities. Online chat is responsive and helpful with questions during campaign building
Faith was awesome she helped me set up my Postscript ater i told her i couldnt see it popup on mobile or desktop!