Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

February 3, 2021

I just started using this app today to help drive more traffic to my website. Had a questions and Bryan was the best!! He helped me wonderfully and I am excited to see how this helps build my business!!

Emily Cook and Co.
United States
Over 1 year using the app
May 4, 2020

First off, this service is AMAZING! We have had so many questions about different things and each and every time, they reassure us that what we want to do IS possible! The customer service exceeds ALL expectations! Shannon is the sweetest and answers all of our questions without ever making us feel like a bother (no matter how silly they are). If I could give this app 10 stars, I would in a heart beat! HIGHLY recommend!!

Hummingbird & Rain Co.
United States
Over 1 year using the app
April 25, 2022

I needed help with my sms texting strategy and Bre was more then a help she was a life saver . She walked me through everything and was very patient with me.

Natural Roots
United States
Over 1 year using the app
Edited April 1, 2022

I was with Blueprint for the Beta period, loved the guys over there but Postscript is more built out and gives us all the tools and support needed to help our ecommerce business grow. Postscript allows for the best integrations and segmenting is on a whole other level. Highly recommend!

NUTSÓLA
United States
Over 1 year using the app
March 10, 2022

Excellent customer service! Taylor and the team were easy to work with and quickly solved my problem.

Midwest Prime Farms
United States
Over 1 year using the app
November 19, 2019

If you want to grow your revenue, and the bottom line this is the SMS application to use. With BESPOKE White Glove style service, I can't speak higher of the PostScript Team. We use this on all of our e-commerce brands and projects.

Piper Lou Collection
United States
Over 1 year using the app
July 30, 2020

Have been using Postscript for about 6 months now. Has given really good ROI and is pretty easy to use. Their support is also super helpful. 100% recommend!

Moto Loot
United States
Over 1 year using the app
October 20, 2020

best SMS Marketing app have cheap prices than other apps and they have great and fast support i use this app in all my stores

UltimShoe
France
Over 1 year using the app
February 5, 2021

ON the 30 day trial now! Shannon of the support team has been wonderful to work with by quickly responding and assisting!

BeautyEverywhere
United States
Over 1 year using the app
November 27, 2021

I LOVE this! It's so simple and easy to use! I can run my marketing just like the big boys and gals. The support chat is amazing, Alyssa was so helpful to me! Especially on Thanksgiving! The only thing I recommend is restructuring their prices and credits - My campaign was not going to be sent out as I was only a few credits short - the only option was to upgrade to 10,000 credits. Alyssa helped me out though because she's awesome!

ImJustMe.Me
United States
Over 1 year using the app