Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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I use this app to grow and reach our customers via text message. It simply works! We are seeing at least a 6x on ROI every single month. It's easy to use and the support is excellent. It is an excellent way to reach customers at different stages of their buying journey.
The software itself is very user friendly and the staff even more so. My boy Zev is always around to help on the live chat or by email if I happen to miss him on the chat. I actually migrated to postscript from smsbump(which btw is absolutely terrible). If your on the fence about which company to use for your SMS marketing, the choice is simple, choose postscript!
I had the pleasure of chatting with Shannon who answered my questions and gave me a link to a tutorial for more info that I was looking for. Thank you Shannon for friendly and accurate customer service!
So far, I enjoy this app as it has several features that help automate and gain subscribers.
It has significantly helped me grow my business and the customer service is top notch. You are fully supported every step of the way!
Taylor, from support was the most patient, helpful person ever ! She helped me make sure the pop ups on my website zaneabbideen.com work seamless and efficient. She was understanding and could now have done it without her! Thank you ! Zane-Abbideen
love the email to phone pop up, the 1:1, and the support for the same price as klaviyo sms. great compliance help and no platform fees
Great for SMS marketing! Zev helped me install it and it has been a great help in connecting with our customers.
Great intro to the site and fast customer support really help set me up with ease, thank you for all of the help Sylvia!
Truly impressed with their customer service! Helped me solve a very complex problem in a couple of minutes! They literally sent me their phone number to test if the solution is working. Credits to Taylor from the CS team
We are 2 days in and in love with Postscript. It's super easy to get started, install the app, do a bit a setup, get some help from support (who are extremely fast and helpful) if needed, then boom you are done and collecting phone numbers. Integrates very nicely with Shopify Plus and Klaviyo, too!