Reviews (1,887)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its effective SMS marketing tools that enhance customer engagement and sales. They appreciate the user-friendly interface, customizable templates, and features like live chat and automations. The onboarding process is smooth, and the responsive customer support is frequently highlighted. Additionally, the app is noted for its compliance with text messaging regulations, ensuring ethical marketing practices.
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I LOVE this! It's so simple and easy to use! I can run my marketing just like the big boys and gals. The support chat is amazing, Alyssa was so helpful to me! Especially on Thanksgiving! The only thing I recommend is restructuring their prices and credits - My campaign was not going to be sent out as I was only a few credits short - the only option was to upgrade to 10,000 credits. Alyssa helped me out though because she's awesome!
The software itself is very user friendly and the staff even more so. My boy Zev is always around to help on the live chat or by email if I happen to miss him on the chat. I actually migrated to postscript from smsbump(which btw is absolutely terrible). If your on the fence about which company to use for your SMS marketing, the choice is simple, choose postscript!
I had the pleasure of chatting with Shannon who answered my questions and gave me a link to a tutorial for more info that I was looking for. Thank you Shannon for friendly and accurate customer service!
So far, I enjoy this app as it has several features that help automate and gain subscribers.
It has significantly helped me grow my business and the customer service is top notch. You are fully supported every step of the way!
Postscript has totally changed the game for our business. My conversion rates were in the basement and since installing postscript they have tripled. Not only does the product work, the CS team is incredibly responsive, highly knowledgeable, and super kind. If you aren't using postscript, you're hurting your business!!!
Taylor, from support was the most patient, helpful person ever ! She helped me make sure the pop ups on my website zaneabbideen.com work seamless and efficient. She was understanding and could now have done it without her! Thank you ! Zane-Abbideen
love the email to phone pop up, the 1:1, and the support for the same price as klaviyo sms. great compliance help and no platform fees
Great for SMS marketing! Zev helped me install it and it has been a great help in connecting with our customers.
Great intro to the site and fast customer support really help set me up with ease, thank you for all of the help Sylvia!
Truly impressed with their customer service! Helped me solve a very complex problem in a couple of minutes! They literally sent me their phone number to test if the solution is working. Credits to Taylor from the CS team