Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

May 7, 2020

Great customer service! We love that you can send pictures with text. Very user friendly and would recommend to anyone!

Rhinestone Leopard
United States
Over 1 year using the app
August 3, 2020

I worked with Shannon on helping me get everything setup properly and she was amazing. Thank you Shannon.

Charmingly Unique Boutique
United States
Over 1 year using the app
May 22, 2023

Lightning-fast help is available with their live chat customer service. Faith's quick action allowed me to resolve a customer question in record time.

bambu
United States
Over 1 year using the app
May 2, 2019

The Shopify Postscript App has been very effective in communicating with our customers, increasing sales, high conversion rate and great customer support.

Serenede
United States
Over 1 year using the app
August 4, 2020

Great support. I've had sales conversions over $1100 in my trial period, which is more than I expected. They went above and beyond my expectations and I'm excited about sending out more SMS messages to my customers.

La Foi Luxe Hair Imports
United States
Over 1 year using the app
May 12, 2020

This app is Great! Great for SMS marketing & offers so many features within the app! Great way to build your audience.

Beaute Luxe Company
United States
Over 1 year using the app
September 11, 2019

Excellent customer service! Had a feature I wanted to have them implement on the app and they built it out and inserted in the same day! Great app, great customer service. They respond in seconds.

YogaClub
United States
Over 1 year using the app
December 13, 2021

It is the perfect complement to the strategy! Very complete, intuitive and with an efficient customer service.

Hassell Cattle Company
United States
Over 1 year using the app
March 16, 2022

Kyler was amazing helping with things I didn't understand being new to the program. It seems a little overwhelming at first, but with the Postscript team available for Chat, It makes it completely doable for anyone.

Apex Motor Supply Co
United States
Over 1 year using the app
October 13, 2021

Taylor was great - super helpful. Love my onboarding rep too - Tina. Great support! Looking forward to using this app more in the future.

Evolve Fit Wear
United States
Over 1 year using the app