Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Intuitive and easy-to-use platform. Customer Service has been A+, I have had nothing but good experiences with them as I learn the platform. Professional, authentic and knowledgeable.
I'm still learning the app but the support team has been awesome and patient with me. Always quick and super friendly.
I use this app for my SMS marketing. Ran into a minor issue, reached out to customer service & they took care of the issue in no time. Love this app.
The app is great and the support is excellent. I was able to resolve a complicated issue within minutes and it felt like I was talking to a real human.
Been using this app for about 4 days now. Setup was quick and easy. Great features. I still need to play around with the various options/functionality but no complaints so far. What is truly amazing is the customer service. Super quick and prompt support from the team. A couple of times I have got Sylvia and she is just awesome. Courteous, knowledgeable and extremely helpful - this is exactly what customer service should look like!
I really love the simplicity and ease of use with this app. Tried a couple others before this and really liked how easy postscript made it for us to get setup and going. Results have been great too!
This app is great , Very easy to use and settle things. Their staff is excellent as well they are quick to respond and very helpful . Very satisfied
Sylvia was awesome really answered all my questions and was very patient with me. Good job Postscript on having great customer service reps!!!!
Both the app and customer service are great! Shout out to Sherrod for resolving my issue today! I recommend.
I would HIGHLY recommend Postscript. We came from using Attentive over to Postscript and blown away by how much easier it is to use PLUS how truly AMAZING their support is. I feel like I can open a chat and just "talk" with them, the best customer experience I've ever had. And having that support goes a long way! Besides the support, the platform itself is extremely easy to use for beginners or even experts. At this point, I'll be a Postscript fanboy for life!