Reviews (1,972)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

Edited September 12, 2020

I had the pleasure of chatting with Shannon who answered my questions and gave me a link to a tutorial for more info that I was looking for. Thank you Shannon for friendly and accurate customer service!
So far, I enjoy this app as it has several features that help automate and gain subscribers.

Jellyfish Tide
United States
Over 1 year using the app
February 8, 2022

It has significantly helped me grow my business and the customer service is top notch. You are fully supported every step of the way!

Vivi Sue
United States
Over 1 year using the app
September 24, 2021

Taylor, from support was the most patient, helpful person ever ! She helped me make sure the pop ups on my website zaneabbideen.com work seamless and efficient. She was understanding and could now have done it without her! Thank you ! Zane-Abbideen

ZANE ABBIDEEN
Australia
Over 1 year using the app
January 28, 2021

love the email to phone pop up, the 1:1, and the support for the same price as klaviyo sms. great compliance help and no platform fees

Sapiens Beverage Company
United States
Over 1 year using the app
June 10, 2020

Great for SMS marketing! Zev helped me install it and it has been a great help in connecting with our customers.

STRATA
United States
Over 1 year using the app
March 3, 2021

Great intro to the site and fast customer support really help set me up with ease, thank you for all of the help Sylvia!

Goldn Paydirt
United States
Over 1 year using the app
Edited January 31, 2022

Truly impressed with their customer service! Helped me solve a very complex problem in a couple of minutes! They literally sent me their phone number to test if the solution is working. Credits to Taylor from the CS team

Posh Shoppe
United States
About 1 year using the app
April 4, 2022

Love Postscript. The ease of use of their platform and all of the new features they keep adding is amazing. Especially when you compare them to other Apps, I thinks it's the best value. Keep up the good work guys!

Sexy Little Robe
United States
About 1 year using the app
July 15, 2020

I'm still learning the app but the support team has been awesome and patient with me. Always quick and super friendly.

ion hearing
United States
About 1 year using the app
May 19, 2021

I use this app for my SMS marketing. Ran into a minor issue, reached out to customer service & they took care of the issue in no time. Love this app.

Kenyon Rolfe
United States
About 1 year using the app