Reviews (1,887)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective SMS marketing tools that enhance customer engagement and sales. They appreciate the user-friendly interface, customizable templates, and features like live chat and automations. The onboarding process is smooth, and the responsive customer support is frequently highlighted. Additionally, the app is noted for its compliance with text messaging regulations, ensuring ethical marketing practices.

September 15, 2020

I have only had this app two weeks and already have seen a very significant amount of signups and sales off of it. The team is very helpful as well! 10/10 recommended!

Soul Honey
United States
Over 4 years using the app
Edited June 30, 2020

Postscript is without a doubt the best SMS marketing platform available currently. I've tested multiple with various brands and they're ahead of the game on functionality, pricing and ease of use. Then there is the custy service team. They are always quick and actually listen to your questions and know how to fix/help rather than generic responses. Also, the team is always positive and adds life ...

Maxedlevel
United States
Over 4 years using the app
October 14, 2020

Great customer service. Easy to set up with Shopify. Great experience all around!! Thanks, Shannon.

TIME Slippers
United States
About 4 years using the app
July 8, 2020

One of the best apps if not the best shopify app out there. Match your Klaviyo flows on Postscript and you're going to be in a great place. It's a guaranteed ROI boost at a great cost. Zev on their customer support team is the best.

G&M Salon Apparel
United States
About 4 years using the app
September 9, 2021

Really great customer service. Taylor went above and beyond to try and resolve my issue and is keeping me updated with it's progress.

Starface World
United States
About 4 years using the app
July 28, 2020

I had a few questions on how to add my subscribers list. I was currently using another app and wanted to try Postscript. I stated a chat with Zev and he really helped me out. Quick responses and easy to follow steps. Can't wait to start using postscipt!

Lumily
United States
About 4 years using the app
July 23, 2020

This app is one of the easiest to use for SMS, the pop ups are pretty good and easy to set up. also A++++ customer service! Definitely recommend this for your shopify store.

Beach Babe Swimwear
United States
About 4 years using the app
May 16, 2019

AMAZING! I love this app so much and the support team goes above and BEYOND! I have tried several text marketing companies and this is by far the best!

Babalus By Lucy
United States
About 4 years using the app
Edited October 30, 2020

Shannon provided great customer support and spent hours helping me. She was outstanding! I really appreciated her time and help with our issues.

Voice of Hair
United States
About 4 years using the app
May 17, 2020

Just downloaded and never looked back. Looking forward to seeing results and insane open rates and ROI. The most amazing team and support, which will make or break your experience and results. They go above and beyond, respond immediately and sound like normal and fun humans. Can’t wait to work with them and scale!

Remnant Bikinis
United States
About 4 years using the app