Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

Edited August 24, 2020

Switched over to PostScript after using a competitor's service for years, this platform is far superior. Not only are the interface and functionality amazing, but the support is phenomenal. Anything we need, we're able to get concierge-level support on the spot. Amazing app and team!

Eu Natural
United States
Almost 4 years using the app
Edited July 1, 2021

Postscripts has been an SMS game changer and a huge plus to using them is the team you have access to. They are crazy helpful and go above and beyond to make sure your account is set up for success! Travis and Ally have been amazing!

Detour Sunglasses
United States
Almost 4 years using the app
May 14, 2020

Postscript has helped my business in many ways. One by winning back customers with abandoned carts and announcing new arrivals! We love it and everything it offers.

The Ranchy Peach
United States
Almost 4 years using the app
October 5, 2021

Postscript is such a seamless SMS marketing platform. It has really been a marketing channel that has changed the game for our business, we've been able to connect with customers on an intimate level. Their team is incredible, Travis has been such a great help and amazing to work with!

Three Ships
Canada
Almost 4 years using the app
November 24, 2021

Great app and support team! They helped with a small issue. They were friendly, warm and offered quick yet effective solutions. Thanks!

Moisture Love
United States
Almost 4 years using the app
April 29, 2020

We love using this SMS app! We switched from another and this one is 100x better. Very user friendly and reliable. Customer service is also top-notch! :)

The Beaufort Bonnet Company
United States
Almost 4 years using the app
August 3, 2020

This is a Great App! It has increased sales and conversions. They have great customer service also!

Go Forth Goods ®
United States
Almost 4 years using the app
August 6, 2020

Postscript is by far the best text marketing app on the market. Has made an incredible difference in our sales and marketing strategy. Shannon is an absolute rockstar!!

God Is Dope
United States
Almost 4 years using the app
June 1, 2021

Not only is this app great, but their support team is amazing! We've tested all the other SMS apps out there including the big dogs, and stuck with PostScript

Puppy Dogs & Ice Cream Inc.
United States
Almost 4 years using the app
October 9, 2020

I'm just over here trying to up my marketing game, enter Postscript! I've had some issues learning a new program, but the customer service has been AMAZING! I'm sure adding Postscript will be a great addition to my business.

Bella Reed Boutique
United States
Almost 4 years using the app