Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.
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Really has been fantastic for our sales, communication with our customers and customer service has been great!
I am 15 days into my free trial and have gotten great customer service when I have had questions. They have training videos to help you navigate how to get the word out. And I have already seen a return on investment enough to cover my first paid month and leave my old text service and make the switch.
Postscript has been very easy to use and I recommend it for sure. Everytime I have had a question, Shannon has went above and beyond to help.
My customers love their text messages! I love that I am able to set up campaigns and send my new customers some love! Highly recommend this app if you're looking for a great text messaging service!
Two ecommerce owners recommended this app to me and so far so good. The interface is super easy to use, fun, and has good analytics. I also like the chat feature! I deleted something by accident and a rep was very helpful in solving my issue.
LOVE! I saw a boost in sales the first time I used this app! AMAZING customer service! Extremely helpful! A++++
I've been using PostScript for a few months now, and I wish I got it sooner! My customers love being notified via text message & my sales have been up especially with the abandoned cart recovery. Also the customer service is amazing & I love the fact that I can send them a message and get support so quickly. If you are debating on whether you need to get this or not, DO IT! You won't regret it :)
Very quick response! I had a great time chatting with their customer support rep with PostScript. They did a great job without being intrusive. It also inspires me to implement a better workflow with our own customer service team to do a better job at delivering excellent customer experience!
This is an absolute amazing App. I highly recommend to anyone looking to grow their business. The results are great and even better is the customer service. You can actually talk a real person if you have questions and they are sooooo helpful. Again, thanks so much for this app. Great results from these campaigns. Namaste!
Customer Service (particularly Porshai) is excellent. App works great! Best marketing for my business.