Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
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Sylvia was awesome really answered all my questions and was very patient with me. Good job Postscript on having great customer service reps!!!!
Both the app and customer service are great! Shout out to Sherrod for resolving my issue today! I recommend.
I would HIGHLY recommend Postscript. We came from using Attentive over to Postscript and blown away by how much easier it is to use PLUS how truly AMAZING their support is. I feel like I can open a chat and just "talk" with them, the best customer experience I've ever had. And having that support goes a long way! Besides the support, the platform itself is extremely easy to use for beginners or even experts. At this point, I'll be a Postscript fanboy for life!
Best of the best Shannon is incredible and helped me and my company out tremendously. I highly recommend her
My favorite thing about postscript, besides how easy it is, is the customer service. I get responses within the hour at most and have always received amazing service, and fixed any questions or issues I had. They're super cool and nice! The app itself is so easy to use. It helps me track my ROI easily, and is easy to schedule all my texts in advance. Being able to include photos and links are great and it even gives you a suggested "strength" to your text! Love this app and the people who work here!
i had the best time working with Sandy , She was very knowledgeable and helpful all the way . she went above and beyond for me to make sure i was very satisfied with all my question . she took time out to help me set up campaign and understand how they work . this is the best customer service i ever had with any company . thank you Sandy I WILL WORK WITH YOU AGAIN!
PostScript has been an immediate asset to our ecommerce store. Customer service is also quick and super helpful!
I'm the marketing and sales director for a meal prep service and we are loving Postscripts. Easy to use and lets us communicate with our customers for when the order deadline is each week!
Great support provided and good service overall. Really looking forward for updates and new features.
Amazing app! Brian Ambrosini was awesome, Megan my current rep is super knowledgeable and Taylor just helped me out of a tight spot! I really appreciate the support. Your platform literally saved my business. Postscripts is a must if you own an ecomm store!