Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Customer service is outstanding. Anything we've had a question about has been answered and everyone is nice. Bryan has helped us tremendously!
Postscript is the only option worth considering for SMS marketing. The functionality is mindblowing for the price, and their support team and training is insanely helpful.
This is a company I truly love and have used for months! They have helped my business tremendously. I had a small error that occurred this evening and Michael helped me and made sure I understood what occurred and why. Phenomenal customer service hands down!
Great app for marketing and providing customer service. Customers like to send a text more than email and it seems more conversational on their end. The dashboard is super easy to work and find things. Sherrod at Postscript was super helpful and fast with helping us with our questions.
We love using Postscripts for our brand! It is extremely easy and efficient. Support team is excellent as well! Porshai is amazing!
GREAT SUPPORT!! VERY HELPFUL CUSTOMER SERVICE. WAS ABLE TO HELP ME TACKLE ALL MY ISSUES WITH EASE AND PROVIDE AWESOME SERVICE.
One of the best apps for SMS marketing I have found for shopify stores. Very useful and user friendly and setup takes minutes.
And Zev from customer service is a class act. Really good setup and tech support.
They're a great company to work with - everyone I have worked with so far has been knowledgeable and friendly. If they don't know something they'll find out fast. Jared has been super helpful, onboarding with Michael was great, and im excited to keep working with Kara on the account as we grow our SMS channel. Solid tools with a growing list of capabilities.
We were hesitant about choosing text subscribers over email subscribers in the beginning but the results from texts are WAY better than email! After about 2 weeks, we took off our email subscribe pop up and only have our Postscript pop up now, been like that for over a month and we're never going back!! Plus, the team and Postscript is amazing!
I’m very new at text marketing and I was advised to utilized Postscript. This is by far the easiest transition I’ve encountered. The representatives are phenomenal and Zev has assisted me very promptly! their fast responses and hands on make the experience even greater. I would for surely recommend PostScript!