Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

Edited June 9, 2021

Awesome platform - so many cool features and automations. Makes it really easy to get started with SMS. So engaging and amazing customer support - definitely try it!

Fulton
United States
About 1 year using the app
Edited January 22, 2021

The Postscript team/app are fantastic and their customer service, especially Shannon, is excellent.

Hope Outfitters
United States
About 1 year using the app
November 2, 2020

I love this app!! It's a great tool for effective yet cost efficient marketing. Very user friendly and even if you have questions setting it up, their chat team s always available and extremely knowledgable and willing to help!! Zev was great, very patient with me and helped me tremendously!

Muse '63
United States
About 1 year using the app
August 5, 2020

second store adventure with postscript. It has been really helpful and a no brainer on our first store so I expect the same the second time around. I highly recommend to any serious digital marketers.

Never Lost Swim
United States
About 1 year using the app
September 1, 2020

Easily one of the best experiences with any Shopify App. The platform has been a great channel for our growth and is easy to use. Perhaps most importantly—the Postscript team is top-notch. Hands down the best support team I have worked with since launching our brand at Run Gum.

Run Gum
United States
About 1 year using the app
January 15, 2021

The Postscript team and platform are great! I really appreciate how detailed and advanced the self-serve tools are and the customer service team has been extremely responsive and helpful with troubleshooting, integrations, and any other questions I've thrown at them.

This Saves Lives
United States
About 1 year using the app
August 13, 2020

PostScript comes recommended all over the circles I run in and it's for good reason — great UX, great pricing, and most importantly, EXCELLENT SUPPORT.

Plato
United States
About 1 year using the app
February 10, 2022

Kyler's been of very good assistance. Awesome support paired with awesome software, what's not to like.

Healthy Human
United States
About 1 year using the app
September 9, 2020

So far so good! Would recommend PostScript for text-based marketing and promotions, Easy to use. Easy to maintain.

Glaxon
United States
About 1 year using the app
May 30, 2023

Great app and great support team!
They helped us resolve an issue with SMS previews and kept us updated every step of the way.
The app is easy to use and the team is very helpful!

Taste Salud
United States
About 1 year using the app