Reviews (1,972)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

Edited July 1, 2020

This app has really helped us get to where we are today. The customer service is amazing and they app is so easy to use!

Highline Wellness
United States
About 1 year using the app
February 8, 2021

Postscript is the only option worth considering for SMS marketing. The functionality is mindblowing for the price, and their support team and training is insanely helpful.

J.Hannah Jewelry
United States
About 1 year using the app
July 6, 2020

Postscript is the way to go! The ROI is great and customer service is super helpful. There is no reason you shouldn't be using it.

Lunar Treasure
United States
About 1 year using the app
May 22, 2023

Lightning-fast help is available with their live chat customer service. Faith's quick action allowed me to resolve a customer question in record time.

bambu
United States
About 1 year using the app
November 10, 2021

I needed help with a campaign and customer service rep Kyler was awesome, very quick to respond and handled the situation promptly. I'm impressed with her expertise in handling the matter. Thanks so much!

Silverglitzz
United States
About 1 year using the app
October 28, 2021

This app is such a great ROI and easy to use. Also, it helps you connect deeper with your audience. In addition, the help chat is so helpful.

Three Oh Five Swimwear
United States
About 1 year using the app
Edited November 11, 2021

We moved over from Attentive and couldn't be happier. Our client services manager is incredibly proactive and helpful in guiding us on execution of new ideas and best practices, and we love how nimble we can be with Postscript's interface and functionality.

ILYSM.COM
United States
About 1 year using the app
July 13, 2020

Recently added this app after it came hugely suggested by so many fellow boutique owners! After using it I can see why - analytics are easy to navigate, customer service is amazing and I love how easy it is to use.

TwoForty4 Boutique
United States
About 1 year using the app
January 15, 2021

Customer service is outstanding. Anything we've had a question about has been answered and everyone is nice. Bryan has helped us tremendously!

IAmFIT FAITH IN TRAINING
United States
About 1 year using the app
May 6, 2021

This is a company I truly love and have used for months! They have helped my business tremendously. I had a small error that occurred this evening and Michael helped me and made sure I understood what occurred and why. Phenomenal customer service hands down!

Dvanzo Signs
United States
About 1 year using the app