Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Easy to use and straightforward. Could use more features but Morgen from Customer Support was fast and efficient.
We're new to SMS marketing and Postscript came highly recommended by two of our agency partners. It's been incredibly easy to implement and manage, and we started generating revenue with it immediately. Whenever we've had a question, their technical support team has been helpful and quick to respond. If you're interested in launching an SMS marketing program, be sure to give Postscript a try!!!
Amazing customer support! They walk you through setting up your account and make sure you know what youre doing!
I am new to e commerce and have received the best support from the post script team. The platform is easy to use with lots of content to help you learn more and grow your business!
Quick install. Easy setup and works exactly as intended. Numerous integrations are available. Customer support was extremely helpful and responsive when I thought we had an issue when really it was something small caused by a VPN and nothing to do with their app. Would absolutely recommend.
I was referred here from a podcast Messenger Mastermind. I appreciate the customer service. SMS feels so much easier to create and send than email--with fewer characters, less to overthink! This channel isn't generating lots of revenue yet, but I have a lot to do to optimize it still. I like the course that they offer as well. And, the fee structure is simple, which I really appreciate it. I wish it integrated with Omnisend--this has been my biggest hiccup. Overall, I'm satisfied and looking forward to growing this new channel.
Great app. Good interface and customer support. Kind of weird I could not end free trial early to go ahead an upgrade though.
Easy to use, straight forward and overall a great service. The customer support is outstanding. They respond quickly and never leave a question unanswered! They are always available for help and full of knowledge on how to best run campaigns.
Super easy to set up and integrates perfectly with my Klaviyo to continue the need for data to covert customers. This will be so helpful to cut through the email junk mail/promotions folder issue and create exclusivity to those who accept the SMS marketing!
Postscript is by far my highest-revenue generating channel aside from organic social media. It's super user-friendly and available at a great price. It also gives great insights for how much has been earned through campaigns and automations, customer LTV, acquisition rate, and more. I cannot recommend this app enough! I am looking forward to the day that a widget can be added to replace the email signups with SMS signups.