Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced SMS marketing tools, including automation and drip campaigns. It's praised for boosting conversion rates and revenue, and for its ethical practices in text messaging. The customer service is highly responsive, with representatives Taylor and Meg receiving special mention. Regular updates and a clear pricing model are also appreciated. It's recommended for businesses seeking to improve customer engagement via SMS.

April 5, 2022

I had the opportunity of being assisted by Meg, she answered all of my questions provided step-by-step and allowed me to perform the actions before leaving the chat. She also made sure what I was trying to achieve was performed and checked it. Thank you!

P.Ink Labels Co.
United States
12 months using the app
November 4, 2021

Love this app! It does what I need it to do and support is also great! I recently worked with Michael from support and he was super helpful! He helped me set up segments which was needed for my campaigns. Will continue using this app again!

Major Kee's Collection
United States
12 months using the app
November 29, 2019

Outstanding app for SMS and MMS. Since installing this we've opened an entire 7 figure/yr revenue stream we didn't have before, instantly. Text message marketing has also been really fun. The support team at Postscript has been so good as well, always responsive, even during the high volume times on Black Friday. Great app, great support. Thanks Sean!

UMZU
United States
12 months using the app
September 21, 2020

I am still setting everything up, but it seems very intuitive and you can get it going quickly. Zev and Shannon were very helpful. Thank you!

Amano Artisans
United States
12 months using the app
May 6, 2019

The app is good. We're noticing increased open and click rates. However, what puts it over the top is the customer service and responsiveness. It's next level!

NUI
United States
12 months using the app
Edited June 28, 2019

I love postscript! We've tried 2 other sms apss and postcript blows them out of the water! Very easy to use, great interface, amazing support that gets back to me quickly. By far the best sms app out there for shopify stores and ecommerce in general. We love this app at goPure!

goPure Beauty
United States
12 months using the app
August 24, 2020

Of all the text marketing apps we've used, this is the easiest, fastest way to get started. Awesome automations make our work a breeze.

boundarysupply.com
United States
12 months using the app
June 18, 2021

Easy platform to navigate that allows SMS, coupon codes, and Shopify popups on one platform. Customer service is wonderful!

Chudabeef Jerky Co. | Premium Beef Jerky
United States
12 months using the app
August 27, 2020

Love the customer service!!
So far so good!!
I would highly recommend!
First day, and I’m already a huge fan!

Mj Bowtique
United States
12 months using the app
June 4, 2020

Their chat support was super helpful and so fast! Answered my question almost immediately. Thanks for the support!!

Sloan & Co.
United States
12 months using the app