Reviews (1,972)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

June 20, 2023

Great experience using the platform and even better experience partnering with the customer support. Heard Alex speak on Chew On This and wanted to implement his idea. The CX team went above and beyond after hours.

Thanks Taylor!

Groove Life
United States
About 1 year using the app
January 15, 2021

The Postscript team and platform are great! I really appreciate how detailed and advanced the self-serve tools are and the customer service team has been extremely responsive and helpful with troubleshooting, integrations, and any other questions I've thrown at them.

This Saves Lives
United States
About 1 year using the app
August 13, 2020

PostScript comes recommended all over the circles I run in and it's for good reason — great UX, great pricing, and most importantly, EXCELLENT SUPPORT.

Plato
United States
About 1 year using the app
February 10, 2022

Kyler's been of very good assistance. Awesome support paired with awesome software, what's not to like.

Healthy Human
United States
About 1 year using the app
May 30, 2023

Great app and great support team!
They helped us resolve an issue with SMS previews and kept us updated every step of the way.
The app is easy to use and the team is very helpful!

Taste Salud
United States
About 1 year using the app
June 8, 2021

Easy to use and straightforward. Could use more features but Morgen from Customer Support was fast and efficient.

Sovereignty Main Site
United States
About 1 year using the app
October 12, 2020

Amazing customer support! They walk you through setting up your account and make sure you know what youre doing!

Zoey Sleep
United States
About 1 year using the app
February 24, 2021

We're new to SMS marketing and Postscript came highly recommended by two of our agency partners. It's been incredibly easy to implement and manage, and we started generating revenue with it immediately. Whenever we've had a question, their technical support team has been helpful and quick to respond. If you're interested in launching an SMS marketing program, be sure to give Postscript a try!!!

Vitrazza
United States
About 1 year using the app
November 8, 2021

I am new to e commerce and have received the best support from the post script team. The platform is easy to use with lots of content to help you learn more and grow your business!

Rio And West
United States
About 1 year using the app
March 14, 2020

Fantastic results. Fantastic interface. Fantastic support.

My favorite Shopify app by a wide margin!

Beast & Buckle
United States
About 1 year using the app