Reviews (1,964)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, with team members like Taylor, Meg, and Faith often recognized for their prompt and friendly support. The app is easy to use and set up, making it accessible for those new to SMS marketing. Its robust features, such as automations, campaigns, and direct customer interactions via text, have significantly increased customer engagement and sales. Merchants also appreciate the app's reliable performance, continuous updates, and commitment to ethical practices and compliance, making it a valuable tool for enhancing marketing strategies and growing SMS subscriber bases.

May 11, 2020

I have used 2 other texting services prior to switching to this. The app pays for itself and right from my first campaign it has been very profitable. I love all the flows, set it up and and you are good to go. I highly recommend this service!

BOMSHELL BOUTIQUE
United States
About 1 year using the app
November 2, 2018

Great App for text messaging your customer base. Easy to use. We experienced sales from our first campaign. The staff at Post Script are extremely responsive. This is a must have app for any ecommerce store!!!!

Crabville
United States
About 1 year using the app
October 26, 2020

Great costumer service! They were able to address any issue and provide great memes. Would recommend

KKW BEAUTY
United States
About 1 year using the app
August 10, 2022

Okay, so let me tell you about Faith! She is a total rockstar. I have contacted support teams from Facebook, Shopify, Smile rewards, and Postscript all in the past 3 days and Faith by far has been the most helpful, knowledgeable, and informative! She dove into my text discount issue and helped me diagnose the problem. I'm so glad she was my customer support agent!!

Copper Rose Boutique
United States
About 1 year using the app
May 21, 2021

This app has been a game changer for our business!! It has been very easy to set up and use. Postscript is a must have for your business! Michael helped me with some issues I was having due to my own errors, and he was so helpful and kind!

Pistols and Pearls
United States
About 1 year using the app
January 10, 2020

Absolutely fantastic SMS app! Within 12 hours of installing we generated over $1000 with just a mobile pop up!! Haven't even gotten the rest of it set up yet. Very excited and grateful to find postscript!

Jawzrsize, LLC
United States
About 1 year using the app
July 27, 2022

Sandy Q. is AMAZING! Your knowledge, speed, and recommendations to help me improve my automations and connection to my customers just "wowed" me! She is the exact professional needed when working to improve your business.

DRESSCODE Boutique
United States
About 1 year using the app
Edited June 17, 2021

Awesome app. It is super simple to install and configure, nice and clean interface and great functionality. If you are looking for a great SMS Marketing app, definitely this is the one to go. And super fast and responsive support team. Ran into an issue with an integration and the team got it resolved quickly and made sure all is working as we wanted it. Also the app has all the key integrations in our tech stack for our store, so it is a perfect match and highly recommended.

Tico Coffee Roasters
United States
About 1 year using the app
December 16, 2020

I am new and just getting started, but I've found their customer chat to be very communicative and helpful. They do their best to test and resolve issues. Great for small business.

Adore Adorn
United States
12 months using the app
August 24, 2020

Love Postscript, hands down the best platform for SMS. Would absolutely recommend. Great support as well!

Peachy Sunday
United States
12 months using the app