Reviews (1,970)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

November 11, 2020

I have just downloaded the app as the previous one I tried did not work for UK customers. Thankfully this one does! The customer chat box is really helpful if you get stuck. I am yet to use this app to send to customers but it looks promising so far.

NytoParis
United Kingdom
About 1 year using the app
March 11, 2022

Thanks Sandy for assisting me today with what was a user error. Two heads are better than one. You guys are always very helpful. Thanks again.

Handmade Bath and Shower Soaps by DryerBuzz | Shop DryerBuzz
United States
About 1 year using the app
May 27, 2021

Great SMS app, super simple to set up and set up campaigns and automations. They also have a great support team who is quick to help and answer any questions - highly recommend!

StyleMeGHD
United States
About 1 year using the app
October 27, 2020

We are really excited about partnering with Postscript. First and foremost, the people at Postscript are incredibly caring and warm. Very importantly, we continually feel that they have our best interests in mind. We are really excited about the functionality as well, but wanted to highlight the people behind the service here.

Replica Surfaces
United States
About 1 year using the app
June 26, 2020

Great customer service! Always answer my questions and willing to assist anytime! I would highly recommend

Sunglass Desire
United States
About 1 year using the app
June 26, 2019

Using this app for better promotions, and their customer service is beyond fantastic! Dan and Sean are a click away, and have all the answers! Thanks so much for the amaing tool and customer service. Much appreciated, and hard to find today. Rebekah | Polder's Old World Market

Old World Kitchen
United States
About 1 year using the app
July 20, 2023

Love the app, very versatile and easy to figure out. Love the automation options and drip campaign capabilities!

Conners Clinic
United States
About 1 year using the app
May 11, 2020

I have used 2 other texting services prior to switching to this. The app pays for itself and right from my first campaign it has been very profitable. I love all the flows, set it up and and you are good to go. I highly recommend this service!

BOMSHELL BOUTIQUE
United States
About 1 year using the app
November 2, 2018

Great App for text messaging your customer base. Easy to use. We experienced sales from our first campaign. The staff at Post Script are extremely responsive. This is a must have app for any ecommerce store!!!!

Crabville
United States
About 1 year using the app
October 26, 2020

Great costumer service! They were able to address any issue and provide great memes. Would recommend

KKW BEAUTY
United States
About 1 year using the app