Reviews (1,970)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
Refine
-
By rating
We needed text messaging marketing implemented on our store and a friend recommended PostScript to us.
PostScript definitely sets the bar for a text messaging platform! The setup was EASY and the platform is very intuitive and easy to navigate.
The best part is that their support team is literally probably one of the best support teams out there. They are very responsive and don't treat your support inquiry like another ticket.
Can't say enough great things. 10/10 would recommend!
Really great customer service. Taylor went above and beyond to try and resolve my issue and is keeping me updated with it's progress.
Great customer service. The app is great too and the reporting is better than other's i've used before.
Postscript is awesome - It's like Klaviyo for SMS. The targeting and segmentation capabilities are very robust, and it's quick and easy to set up automations and campaigns. The team at Postscript is also amazing, super responsive and helpful. Thanks for all your help, Sean!
Just installed, customer support is A+. A lot of great features and well priced for what you the ROI can be if used right.
Great customer service, much better than the previous app I installed for SMS alerts. Extremely user friendly!
Customer Service is amazing. I spoke with Zev and he really helped me and went above and beyond. Answering all my questions no matter how many! Great App and staff!
We just started to use this app. And it totally rocks! Their support is very helpful, never had a waiting time, they always got my back. Thanks!
I am pretty new to using post script and have a lot to learn but when I reached out for help Sandy was Johnny on the spot and very helpful! Much appreciated!
First of all.. there isn't a better SMS/MMS app out there!
Trust me, I've searched high and low, you won't find one better than PostScript! It allows you to send GIF messages and you can insert a hyper link that allows you to keep track of Unique Clicks. This allows you track progress. AMAZING! The app is Super user-friendly. I also had thousands of questions, so I was able to LIVE Chat. Alex, the person who helped me, was super patient and helpful with me. I'll definitely be recommending this app to my fellow Shopify friends.