Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

September 21, 2020

I am still setting everything up, but it seems very intuitive and you can get it going quickly. Zev and Shannon were very helpful. Thank you!

Amano Artisans
United States
12 months using the app
May 6, 2019

The app is good. We're noticing increased open and click rates. However, what puts it over the top is the customer service and responsiveness. It's next level!

NUI
United States
12 months using the app
Edited June 28, 2019

I love postscript! We've tried 2 other sms apss and postcript blows them out of the water! Very easy to use, great interface, amazing support that gets back to me quickly. By far the best sms app out there for shopify stores and ecommerce in general. We love this app at goPure!

goPure Beauty
United States
12 months using the app
August 24, 2020

Of all the text marketing apps we've used, this is the easiest, fastest way to get started. Awesome automations make our work a breeze.

boundarysupply.com
United States
12 months using the app
June 18, 2021

Easy platform to navigate that allows SMS, coupon codes, and Shopify popups on one platform. Customer service is wonderful!

Chudabeef Jerky Co. | Premium Beef Jerky
United States
12 months using the app
August 27, 2020

Love the customer service!!
So far so good!!
I would highly recommend!
First day, and I’m already a huge fan!

Mj Bowtique
United States
12 months using the app
June 4, 2020

Their chat support was super helpful and so fast! Answered my question almost immediately. Thanks for the support!!

Sloan & Co.
United States
12 months using the app
November 27, 2019

We needed text messaging marketing implemented on our store and a friend recommended PostScript to us.

PostScript definitely sets the bar for a text messaging platform! The setup was EASY and the platform is very intuitive and easy to navigate.

The best part is that their support team is literally probably one of the best support teams out there. They are very responsive and don't treat your support inquiry like another ticket.

Can't say enough great things. 10/10 would recommend!

Mark Bell Sling Shot®
United States
12 months using the app
May 8, 2020

Great customer service. The app is great too and the reporting is better than other's i've used before.

Feel Welcome LLC
United States
12 months using the app
June 18, 2019

Postscript is awesome - It's like Klaviyo for SMS. The targeting and segmentation capabilities are very robust, and it's quick and easy to set up automations and campaigns. The team at Postscript is also amazing, super responsive and helpful. Thanks for all your help, Sean!

Usual
United States
12 months using the app