Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.
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AMAZING! I love this app so much and the support team goes above and BEYOND! I have tried several text marketing companies and this is by far the best!
Just downloaded and never looked back. Looking forward to seeing results and insane open rates and ROI. The most amazing team and support, which will make or break your experience and results. They go above and beyond, respond immediately and sound like normal and fun humans. Can’t wait to work with them and scale!
Omg! I've had Postscripts for almost two years! Rarely had an issue! I ran into something slight (that was apparently my fault) lol and they took care of it immediately and the follow up game is strong!!!
We love this app and use it for all of our SMS marketing needs. It's extremely easy to use and we can integrate it with Klaviyo and other apps. The customer service is second to none. Special shout out to Sylvia and Michael from the customer experience team.
We just started using Postscript and so far so good! Have had a couple of questions and Postscript Customer Service has gotten back to me within 5 minutes each time. Very helpful and walked me through everything. We have definitely seen an uptake in sales with Postscript also. I'm sure as we get everything set up better, we will see an even bigger difference! Can't wait!
Been using the app for a few weeks. Makes it very easy to set up automated text messaging for Shopify customers. Very happy so far.
Love this app! It's very user friendly and has helped my business tremendously! Their support team is fantastic!!
Great customer service, app is intuitive and easy to use and SMS has been a great channel for driving revenue.
Just during the free trial period, we saw crazy growth with Postscript! It was a no brainer to upgrade our plan once it was over. The amount of revenue we saw from our welcome series alone was amazing! I truly believe it helped bolster our online sales during the most uncertain part of COVID-19. Plus, their live chat support is unprecedented - so helpful and kind - they obviously truly care about their customers.
This App is the next best thing! Within days we've quadrupled our customer interaction and have the sales to show for it! Highly recommend!