Reviews (1,967)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.
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Great app and team building the product. Ive been through every different platform offering SMS/MMS marketing solutions and Postscript has been the only company to do it right! highly recommend.
Simply put, Postscript has helped us drive fresh sales from text marketing. It's opened up a whole new mobile revenue channel. Plus, it's intuitive, easy to use, and the team is really responsive. Recommended!
Postscript's customer service is amazing, the best experience we've had hands down. Postscript makes text marketing easy & seamless. Zev was super helpful, friendly and quick to respond!
Love the App! Have been using for a few months now. I pay 300 per month but the ROI on each text, makes up no matter the cost!
I love post scripts! They have been so helpful with any issues I’ve had. They have great automations and it’s super easy to use! Just what i needed for my boutique
Zev was amazing! I had a 1,000 questions lol because this was my first time using sms and he answered them all and he was off! Thanks Zev you made my experience easier.
Probably the best customer service you will have see on shopify store. Thanks for this team, I was able to install and run a campaign on the first day. So effective and an amazing tool
I've been using Postscript for about 9 months now and it's the best solution for text message marketing. Onboarding is simple and straightforward, the UI is friendly and overall you'll see results pretty instantly. Make sure to set up an abandoned cart sequence and of course a welcome series (put your keyword on your social media for a big boost your bottom line). We recently needed to integrate our Klaviyo opt-in form to Postscript and had some technical issues making sure Klaviyo only handled emails and Postscript only handled texts. I hopped on the live support chat and got it figured out in no time. The Customer Success rep Bryan even tested the opt-in form on his end which was even better. Overall, Postscript is a great product, a great company, and has great people!
Customer service was great and helped me get every setup properly, because at the beginning I had no idea if anything was working.
Great app! Awesome features compared to some of the other SMS/MMS platforms out there.
The support is also fantastic. Super quick and super helpful especially during busy times like Black Friday and the Holiday season.
Definitely 11/10!