Reviews (1,970)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Zev was amazing! I had a 1,000 questions lol because this was my first time using sms and he answered them all and he was off! Thanks Zev you made my experience easier.
Probably the best customer service you will have see on shopify store. Thanks for this team, I was able to install and run a campaign on the first day. So effective and an amazing tool
I've been using Postscript for about 9 months now and it's the best solution for text message marketing. Onboarding is simple and straightforward, the UI is friendly and overall you'll see results pretty instantly. Make sure to set up an abandoned cart sequence and of course a welcome series (put your keyword on your social media for a big boost your bottom line). We recently needed to integrate our Klaviyo opt-in form to Postscript and had some technical issues making sure Klaviyo only handled emails and Postscript only handled texts. I hopped on the live support chat and got it figured out in no time. The Customer Success rep Bryan even tested the opt-in form on his end which was even better. Overall, Postscript is a great product, a great company, and has great people!
Customer service was great and helped me get every setup properly, because at the beginning I had no idea if anything was working.
Great app! Awesome features compared to some of the other SMS/MMS platforms out there.
The support is also fantastic. Super quick and super helpful especially during busy times like Black Friday and the Holiday season.
Definitely 11/10!
Easy to install, really effective, totally addicted to this app, great roas and awesome customer support!
You have an employee named Sandy, and she is just the BEST employee you could have hired. She deserves a BIG Raise.
The app works great! I've already recovered tons of revenue via SMS abandon cart and win-back texts.
Always amazing customer service! They go above and beyond to make sure your account is optimized and that you understand how it all works. Thanks Shannon and Zev for the help!
Using this app to try out some new marketing. It's been great to use. I would recommend trying this out for your SMS needs.