Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
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What I love the most about Postscript SMS marketing is how quickly the team responds when I have questions to ask in the chat. There's no waiting time and they're super helpful. Even if you have questions on the weekends they get back to you first thing on monday via email.
I needed help with a campaign and customer service rep Kyler was awesome, very quick to respond and handled the situation promptly. I'm impressed with her expertise in handling the matter. Thanks so much!
This app is such a great ROI and easy to use. Also, it helps you connect deeper with your audience. In addition, the help chat is so helpful.
We moved over from Attentive and couldn't be happier. Our client services manager is incredibly proactive and helpful in guiding us on execution of new ideas and best practices, and we love how nimble we can be with Postscript's interface and functionality.
Recently added this app after it came hugely suggested by so many fellow boutique owners! After using it I can see why - analytics are easy to navigate, customer service is amazing and I love how easy it is to use.
Customer service is outstanding. Anything we've had a question about has been answered and everyone is nice. Bryan has helped us tremendously!
This is a company I truly love and have used for months! They have helped my business tremendously. I had a small error that occurred this evening and Michael helped me and made sure I understood what occurred and why. Phenomenal customer service hands down!
Great app for marketing and providing customer service. Customers like to send a text more than email and it seems more conversational on their end. The dashboard is super easy to work and find things. Sherrod at Postscript was super helpful and fast with helping us with our questions.
We love using Postscripts for our brand! It is extremely easy and efficient. Support team is excellent as well! Porshai is amazing!
GREAT SUPPORT!! VERY HELPFUL CUSTOMER SERVICE. WAS ABLE TO HELP ME TACKLE ALL MY ISSUES WITH EASE AND PROVIDE AWESOME SERVICE.