Reviews (1,967)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.

June 4, 2020

I love Postscript! My sales have increased with special texting flows I have set up through them. Their customer service is excellent! Fast in response and they make sure any you understand and are fully satisfied.

Curvy, Comfy & Beautiful
United States
11 months using the app
June 2, 2020

Postscript is amazing and the customer support is out of this world. You won't be disappointed when install this app because it's made us THOUSANDS in abandoned cart recoveries. It's seriously the best :)

Oh Hey Momma!
United States
11 months using the app
January 27, 2022

If I could give 10000000 stars I would. Insanely quick response times when setting up in my store, quick & efficient meetings with the different teams, plus the actual app is AMAZING! Postscript is crushing it & absolutely helping us continue to crush it. I recommend this product and team to any store out there.

Heart & Soil
United States
11 months using the app
March 10, 2022

Taylor from customer service was really helpful in what I needed. She communicated with me very well and explained everything easy! Thank you for the help!

Customlyforyou.co
United States
11 months using the app
September 2, 2020

Zev was extremely helpful with great detail and helped me every step of the way. Providing screenshots and make sure I understood everything
Thank you

Instafix Alterations
Australia
11 months using the app
Edited September 8, 2020

The Postscript app helps us gain faster direct access to our clients, it really works! Great pricing too

Lucy B's Beauty
United States
11 months using the app
September 30, 2020

Love Postscript! Their customer service is excellent and the product is fantastic. We increased our sales big time.

MyMedic
United States
11 months using the app
May 21, 2020

While posting my first campaign I ran into some problems. Zev was awesome and got it figured out right away. Amazing customer service!

Stitches N Sleazies
United States
11 months using the app
November 30, 2021

Very easy to use and customer service is always helpful! Kyler was quick to help me out with my question today! Appreciate the great customer service!

Posh Kiddos
United States
11 months using the app
July 7, 2020

After spending months looking at different texting options, I saw someone mention Postscript and once I looked at it, I new this was exactly what I was looking for! Not only is it user friendly, their customer service is top notch. They are always so friendly and helpful

Southern Chèrie Boutique
United States
11 months using the app