Reviews (1,970)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

November 24, 2021

Zev Zoldan Helped me alot with getting my billing plan figured out. Shopify had billed the postscript amount but I was tranfering over to postscript to show it was paid. Whatever he did he worked magic so now I can change my plan with no problem thanks a lot

Royalty’s One Stop Shop
United States
11 months using the app
July 20, 2020

Awesome App with great customer service! I am using it for subscription recharge and sms reminders. Would recommend postscript!

Iamgrounded
Australia
11 months using the app
April 15, 2021

I love Postscript so much - their customer service is truly out of this world. Tyler absolutely crushed it for me today.

Fishwife
United States
11 months using the app
June 20, 2023

A great alternative to Attentive or Klaviyo.

Their support staff is fantastic! (Special shoutout to Taylor ).

Succy Crafts
United States
11 months using the app
September 1, 2020

Love this app, the customer service is BEYOND perfect and super fast :)
Would totally recommend!!!!!!

BKIND SOINS CORPORELS NATURELS
Canada
11 months using the app
June 4, 2020

I love Postscript! My sales have increased with special texting flows I have set up through them. Their customer service is excellent! Fast in response and they make sure any you understand and are fully satisfied.

Curvy, Comfy & Beautiful
United States
11 months using the app
June 2, 2020

Postscript is amazing and the customer support is out of this world. You won't be disappointed when install this app because it's made us THOUSANDS in abandoned cart recoveries. It's seriously the best :)

Oh Hey Momma!
United States
11 months using the app
January 27, 2022

If I could give 10000000 stars I would. Insanely quick response times when setting up in my store, quick & efficient meetings with the different teams, plus the actual app is AMAZING! Postscript is crushing it & absolutely helping us continue to crush it. I recommend this product and team to any store out there.

Heart & Soil
United States
11 months using the app
March 10, 2022

Taylor from customer service was really helpful in what I needed. She communicated with me very well and explained everything easy! Thank you for the help!

Customlyforyou.co
United States
11 months using the app
September 2, 2020

Zev was extremely helpful with great detail and helped me every step of the way. Providing screenshots and make sure I understood everything
Thank you

Instafix Alterations
Australia
11 months using the app