Reviews (1,972)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

October 26, 2021

I have been using Postscript for my boutique the last 10 months and have seen a 20% increase in sales, just by adding text message marketing. The app is super user friendly and the customer service has been both quick and efficient.

Gigi's Boutique
United States
12 months using the app
September 7, 2018

Simply put, Postscript has helped us drive fresh sales from text marketing. It's opened up a whole new mobile revenue channel. Plus, it's intuitive, easy to use, and the team is really responsive. Recommended!

Rowdy Gentleman
United States
12 months using the app
Edited August 12, 2020

Postscript's customer service is amazing, the best experience we've had hands down. Postscript makes text marketing easy & seamless. Zev was super helpful, friendly and quick to respond!

Damsel Catalog
United States
12 months using the app
July 16, 2021

Love the App! Have been using for a few months now. I pay 300 per month but the ROI on each text, makes up no matter the cost!

NSPRE™ Electronics USA
United States
12 months using the app
November 30, 2022

I love post scripts! They have been so helpful with any issues I’ve had. They have great automations and it’s super easy to use! Just what i needed for my boutique

Mountain Daze Boutique
United States
12 months using the app
July 3, 2020

Zev was amazing! I had a 1,000 questions lol because this was my first time using sms and he answered them all and he was off! Thanks Zev you made my experience easier.

Latched+Hooked
United States
12 months using the app
January 3, 2019

Probably the best customer service you will have see on shopify store. Thanks for this team, I was able to install and run a campaign on the first day. So effective and an amazing tool

THE KRIPT
United States
12 months using the app
March 4, 2021

I've been using Postscript for about 9 months now and it's the best solution for text message marketing. Onboarding is simple and straightforward, the UI is friendly and overall you'll see results pretty instantly. Make sure to set up an abandoned cart sequence and of course a welcome series (put your keyword on your social media for a big boost your bottom line). We recently needed to integrate our Klaviyo opt-in form to Postscript and had some technical issues making sure Klaviyo only handled emails and Postscript only handled texts. I hopped on the live support chat and got it figured out in no time. The Customer Success rep Bryan even tested the opt-in form on his end which was even better. Overall, Postscript is a great product, a great company, and has great people!

douxds
United States
12 months using the app
November 3, 2020

Customer service was great and helped me get every setup properly, because at the beginning I had no idea if anything was working.

Lark and Ives
Canada
12 months using the app
Edited November 2, 2020

Easy to install, really effective, totally addicted to this app, great roas and awesome customer support!

Oz Weight Loss
Australia
11 months using the app