Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

July 16, 2021

Love the App! Have been using for a few months now. I pay 300 per month but the ROI on each text, makes up no matter the cost!

NSPRE™ Electronics USA
United States
12 months using the app
November 30, 2022

I love post scripts! They have been so helpful with any issues I’ve had. They have great automations and it’s super easy to use! Just what i needed for my boutique

Mountain Daze Boutique
United States
12 months using the app
July 3, 2020

Zev was amazing! I had a 1,000 questions lol because this was my first time using sms and he answered them all and he was off! Thanks Zev you made my experience easier.

Latched+Hooked
United States
12 months using the app
January 3, 2019

Probably the best customer service you will have see on shopify store. Thanks for this team, I was able to install and run a campaign on the first day. So effective and an amazing tool

THE KRIPT
United States
12 months using the app
March 4, 2021

I've been using Postscript for about 9 months now and it's the best solution for text message marketing. Onboarding is simple and straightforward, the UI is friendly and overall you'll see results pretty instantly. Make sure to set up an abandoned cart sequence and of course a welcome series (put your keyword on your social media for a big boost your bottom line). We recently needed to integrate our Klaviyo opt-in form to Postscript and had some technical issues making sure Klaviyo only handled emails and Postscript only handled texts. I hopped on the live support chat and got it figured out in no time. The Customer Success rep Bryan even tested the opt-in form on his end which was even better. Overall, Postscript is a great product, a great company, and has great people!

douxds
United States
12 months using the app
November 3, 2020

Customer service was great and helped me get every setup properly, because at the beginning I had no idea if anything was working.

Lark and Ives
Canada
12 months using the app
Edited November 2, 2020

Easy to install, really effective, totally addicted to this app, great roas and awesome customer support!

Oz Weight Loss
Australia
11 months using the app
August 12, 2022

You have an employee named Sandy, and she is just the BEST employee you could have hired. She deserves a BIG Raise.

Shabby Baby
United States
11 months using the app
June 12, 2020

The app works great! I've already recovered tons of revenue via SMS abandon cart and win-back texts.

Legendary Wall Art
United States
11 months using the app
November 2, 2020

Always amazing customer service! They go above and beyond to make sure your account is optimized and that you understand how it all works. Thanks Shannon and Zev for the help!

Plant IQ Organics
United States
11 months using the app