Reviews (1,970)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

Edited September 8, 2020

The Postscript app helps us gain faster direct access to our clients, it really works! Great pricing too

Lucy B's Beauty
United States
11 months using the app
September 30, 2020

Love Postscript! Their customer service is excellent and the product is fantastic. We increased our sales big time.

MyMedic
United States
11 months using the app
May 21, 2020

While posting my first campaign I ran into some problems. Zev was awesome and got it figured out right away. Amazing customer service!

Stitches N Sleazies
United States
11 months using the app
November 30, 2021

Very easy to use and customer service is always helpful! Kyler was quick to help me out with my question today! Appreciate the great customer service!

Posh Kiddos
United States
11 months using the app
July 7, 2020

After spending months looking at different texting options, I saw someone mention Postscript and once I looked at it, I new this was exactly what I was looking for! Not only is it user friendly, their customer service is top notch. They are always so friendly and helpful

Southern Chèrie Boutique
United States
11 months using the app
December 24, 2021

Their Chat Help was amazing. Sandy Quiett was the best! I don't think I would have been able to get up and running without that.

Hiker Sight
United States
11 months using the app
June 23, 2021

I used this app for SMS marketing, it has been the best decisions so far i mad for my business. What i like more is the support they offer their customers.

Sunshine Joy Boutique
United States
11 months using the app
Edited November 2, 2020

Great customer service. Very responsive and accommodating. App does what it needs to do and integration is easy in general.

Not Pot
United States
11 months using the app
October 10, 2019

Awesome product & an even better support team! 5/5 Thank you so much & I look forward to growing with you!

Brother Wolf USA
United States
11 months using the app
November 10, 2020

Amazing service! They respond quickly and are very friendly! Highly recommend reaching out if you have any questions!

Ridge Rebel
United States
11 months using the app