Reviews (1,967)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.
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Great prices and great support. Everything works perfectly, though I hope they fix their forms so that they can collect emails and phone numbers at the same time rather than one after the other. Other than that no complaints and I definitely recommend.
We've used other texting apps and nothing compares to PostScript :) Definitely would recommend this app to any store looking to increase sales via texting!! So much better than email.
chatted with Morgen today and she was amazing!!! So helpful and knowledge on all the tools the app offers. We are very new at this and she made everything easy to understand for newbies!!!!
I absolutely love this app and its team. I saw this app suggested in a video and it was intriguing so I did the trial and then was impressed so I upgraded to the paid version. Easily the best marketing decision I've made thus far. I've gotten way more interaction and sales with PostScript than any other marketing app/tool I've tried thus far. When I needed help recently I went to use the live agent chat feature, and a wonderful lady by the name of Morgen assisted me by talking me through everything and literally making a video on the spot to show me how to use the features. NEVER have I ever had a support team go that far above what's required to make sure I completely understood everything I needed to know. All I can say is if you're not using this app then you're missing out on customer engagement, sales growth and a great team of people ready to help!
My retail shop uses a welcome series coupon code for our new customers. We've been having trouble recently with the same subscriber being able to access a coupon code each time jumping onto our site. Not a huge deal but we want it to be special for our first time guests. Today I finally jumped onto a chat with a postscript guru. Michael is our saving grace! He quickly and efficiently helped to solve our problem we had been dealing with for a couple of months. HE IS CRUSHING IT! Extremely kind and helpful. Thanks again, Michael!
Love this SMS software and to be honest the support is just awesome. Highly recommend giving Postscript a try! You will not be disappointed!
I was grinding my teeth with the thought of asking people that came to our coffee truck for an email address. POSTSCRIPT!... You guys are DOPE! If you guys are in the Long Beach, CA area... please visit us. Coffee is FREE for the whole team!
We have started using Postscript for SMS marketing and are really seeing a benefit from using it. Their customer service team is so helpful and quick to respond.
Breanna helps me with all my questions and she was super helpful and kind. now I can sent text super easy thank you!
***Update to add that Michael has been so helpful to me today. He resolved an issue I had with no problem!! Thank you so much! I am using this app to increase customers to my site as well as keeping customers. Plus a super fun way to stay in contact with them! So far the customer service has been SO helpful! I am excited to be working with Post Script and it's so much better than every other app out there!