Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

November 30, 2021

Very easy to use and customer service is always helpful! Kyler was quick to help me out with my question today! Appreciate the great customer service!

Posh Kiddos
United States
11 months using the app
July 7, 2020

After spending months looking at different texting options, I saw someone mention Postscript and once I looked at it, I new this was exactly what I was looking for! Not only is it user friendly, their customer service is top notch. They are always so friendly and helpful

Southern Chèrie Boutique
United States
11 months using the app
December 24, 2021

Their Chat Help was amazing. Sandy Quiett was the best! I don't think I would have been able to get up and running without that.

Hiker Sight
United States
11 months using the app
June 23, 2021

I used this app for SMS marketing, it has been the best decisions so far i mad for my business. What i like more is the support they offer their customers.

Sunshine Joy Boutique
United States
11 months using the app
Edited November 2, 2020

Great customer service. Very responsive and accommodating. App does what it needs to do and integration is easy in general.

Not Pot
United States
11 months using the app
October 10, 2019

Awesome product & an even better support team! 5/5 Thank you so much & I look forward to growing with you!

Brother Wolf USA
United States
11 months using the app
November 10, 2020

Amazing service! They respond quickly and are very friendly! Highly recommend reaching out if you have any questions!

Ridge Rebel
United States
11 months using the app
September 16, 2022

This app is the best I have found, extremely easy to use. Faith was quick to answer any questions I had regarding the app and what app add ons would integrate with their system!

Kentuckiana Fashion
United States
11 months using the app
Edited April 11, 2022

Postscript is a great app! Super user friendly and their support (especially Porshia) is amazing!! Get it!. Porshia helped me through several issues I was having. She was patient and ensured I was satisfied. Excited to be a customer!!

Elisamama
United States
11 months using the app
July 2, 2020

$4,000 in revenue in the first 5 days! And it's during the free trial :)

I'm impressed with the app and customer service so far (shout out to Zev for being awesome and helping resolve many questions)!

Postscript--- please don't become those other companies that charge an arm and a leg for your service! Remember what got you here!

Also, please improve your Pop ups! I know they're new, but you really need to create a user-friendly theme editor, and allow multi-part pop ups. Remember we're mostly entrepreneurs and biz owners here -- and the simpler, less-code heavy, the better!

Last, but not least, PLEASE integrate with OMNISEND, and other email marketing platforms. Makes no sense to just do Klayvio, when there are like a dozen email platforms people use. Please PLEASE integrate with Omnisend.

Thanks again!

MyOrganicCompany
Sweden
11 months using the app