Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

October 10, 2019

Awesome product & an even better support team! 5/5 Thank you so much & I look forward to growing with you!

Brother Wolf USA
United States
11 months using the app
September 16, 2022

This app is the best I have found, extremely easy to use. Faith was quick to answer any questions I had regarding the app and what app add ons would integrate with their system!

Kentuckiana Fashion
United States
11 months using the app
Edited April 11, 2022

Postscript is a great app! Super user friendly and their support (especially Porshia) is amazing!! Get it!. Porshia helped me through several issues I was having. She was patient and ensured I was satisfied. Excited to be a customer!!

Elisamama
United States
11 months using the app
July 2, 2020

$4,000 in revenue in the first 5 days! And it's during the free trial :)

I'm impressed with the app and customer service so far (shout out to Zev for being awesome and helping resolve many questions)!

Postscript--- please don't become those other companies that charge an arm and a leg for your service! Remember what got you here!

Also, please improve your Pop ups! I know they're new, but you really need to create a user-friendly theme editor, and allow multi-part pop ups. Remember we're mostly entrepreneurs and biz owners here -- and the simpler, less-code heavy, the better!

Last, but not least, PLEASE integrate with OMNISEND, and other email marketing platforms. Makes no sense to just do Klayvio, when there are like a dozen email platforms people use. Please PLEASE integrate with Omnisend.

Thanks again!

MyOrganicCompany
Sweden
11 months using the app
October 19, 2022

This app is great and the customer service is even better. I've contacted them NUMEROUS times and they always answer promptly and help me sort out my issues no matter how complex or how long it takes. SMS marketing is necessary and Postscript is the official platform to use!

Divine Feminine Works
United States
11 months using the app
October 16, 2020

The support team is bananas and the app is best in class! Couldn't make a better recommendation for a growing Shopify store to handle its SMS needs. Easy to set up. Pre-built templates. And extremely responsive support whenever you have questions.

SipsyLA
United States
11 months using the app
June 4, 2021

I'm a new customer to this app and so far have had a great experience. The team is awesome and is always ready to help!

Heat Wave Creations
United States
11 months using the app
March 28, 2022

Great prices and great support. Everything works perfectly, though I hope they fix their forms so that they can collect emails and phone numbers at the same time rather than one after the other. Other than that no complaints and I definitely recommend.

RAVESUITS
United States
11 months using the app
July 22, 2020

We've used other texting apps and nothing compares to PostScript :) Definitely would recommend this app to any store looking to increase sales via texting!! So much better than email.

Herbstrong
United States
11 months using the app
June 24, 2021

chatted with Morgen today and she was amazing!!! So helpful and knowledge on all the tools the app offers. We are very new at this and she made everything easy to understand for newbies!!!!

Liveloveplayground
United States
11 months using the app