Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
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I absolutely love this app and its team. I saw this app suggested in a video and it was intriguing so I did the trial and then was impressed so I upgraded to the paid version. Easily the best marketing decision I've made thus far. I've gotten way more interaction and sales with PostScript than any other marketing app/tool I've tried thus far. When I needed help recently I went to use the live agent chat feature, and a wonderful lady by the name of Morgen assisted me by talking me through everything and literally making a video on the spot to show me how to use the features. NEVER have I ever had a support team go that far above what's required to make sure I completely understood everything I needed to know. All I can say is if you're not using this app then you're missing out on customer engagement, sales growth and a great team of people ready to help!
My retail shop uses a welcome series coupon code for our new customers. We've been having trouble recently with the same subscriber being able to access a coupon code each time jumping onto our site. Not a huge deal but we want it to be special for our first time guests. Today I finally jumped onto a chat with a postscript guru. Michael is our saving grace! He quickly and efficiently helped to solve our problem we had been dealing with for a couple of months. HE IS CRUSHING IT! Extremely kind and helpful. Thanks again, Michael!
Love this SMS software and to be honest the support is just awesome. Highly recommend giving Postscript a try! You will not be disappointed!
I was grinding my teeth with the thought of asking people that came to our coffee truck for an email address. POSTSCRIPT!... You guys are DOPE! If you guys are in the Long Beach, CA area... please visit us. Coffee is FREE for the whole team!
We have started using Postscript for SMS marketing and are really seeing a benefit from using it. Their customer service team is so helpful and quick to respond.
Breanna helps me with all my questions and she was super helpful and kind. now I can sent text super easy thank you!
***Update to add that Michael has been so helpful to me today. He resolved an issue I had with no problem!! Thank you so much! I am using this app to increase customers to my site as well as keeping customers. Plus a super fun way to stay in contact with them! So far the customer service has been SO helpful! I am excited to be working with Post Script and it's so much better than every other app out there!
Fantastic app with fantastic service.
Would recommend if you are looking to send automated texts. Thanks!!
I had an amazing experience with CS of Postscript SMS today. Solved an issue in a short amount of time! Was very responsive through chat and got with engineering to fix the issue right away! I would highly recommend Postscript!
If I could give 10000000 stars I would. Insanely quick response times when setting up in my store, quick & efficient meetings with the different teams, plus the actual app is AMAZING! Postscript is crushing it & absolutely helping us continue to crush it. I recommend this product and team to any store out there.