Reviews (1,967)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.

February 2, 2021

I just started using this app and I had to reach out to support for help with an integration and they were absolutely amazing. Sylvia was so helpful!

Vieue Clothing Brand
United States
10 months using the app
November 30, 2021

App is very easy to use and customer service is great! Was pleasure to work with Porshai today. Thank you!

Monogram Online
United States
10 months using the app
October 22, 2020

I'm always hesitant about apps rated a full 5.0 stars, but now I can see why. Their customer service is amazing, and they really try to help you out whenever you need it. From a ROI perspective, their app has saved me so much money compared to the other apps, and the cherry on top is that this POSTSCRIPT has given back incredible return. Absolutely recommend it. Thank you Zev!

2020AVE
United States
10 months using the app
September 7, 2020

Just started using this app and I really love it! Customer service is great and the app is very easy to set up!

Vintage Vibes Worldwide
United States
10 months using the app
January 28, 2022

Postscript has turned into one of our best selling channels. Easy to use and great customer service. Porshai was super helpful when I reached out via chat!

The Lift Box
United States
10 months using the app
September 4, 2020

Chose POSTSCRIPT for my SMS because it is so user-friendly, the onboarding was amazing, and if I ever need any help or guidance Shannon is a rockstar! Highly recommend this app! It's making me $$$!

iOgrapher
United States
10 months using the app
Edited November 24, 2021

Terrific support. Easy to use, segment audiences and create campaigns. Glad I switched to PostScript!

JOI
United States
10 months using the app
January 29, 2021

Super fast and great customer service! Helped answer all my questions and also provided some tips. Thanks a bunch.

Twinkled T
United States
10 months using the app
October 28, 2021

Really great customer service. Bre went above and beyond to try and resolve my issue and is keeping me updated with it's progress.

Ema&Carla
Canada
10 months using the app
August 3, 2020

Haven't actually used yet, but the team and support is great. Instant responses for any of your questions. Zev is the guy to go to if you have any questions and/or want to explain your business and what you hope to accomplish with Postscript. Will finish review once I have fully tested its capabilities

The Rolling Dish
United States
10 months using the app