Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

July 28, 2020

Love this SMS software and to be honest the support is just awesome. Highly recommend giving Postscript a try! You will not be disappointed!

TuffWraps.com
United States
11 months using the app
November 24, 2020

We have started using Postscript for SMS marketing and are really seeing a benefit from using it. Their customer service team is so helpful and quick to respond.

Lashify
United States
11 months using the app
May 26, 2020

nice app so far, fast responding customer service resolved my issue i was having , thank you . just wish they integrated with mailchimp

Taste Of Style Glamtique
United States
11 months using the app
June 15, 2021

Breanna helps me with all my questions and she was super helpful and kind. now I can sent text super easy thank you!

Bayoli Art Design Corp
United States
11 months using the app
Edited November 26, 2021

***Update to add that Michael has been so helpful to me today. He resolved an issue I had with no problem!! Thank you so much! I am using this app to increase customers to my site as well as keeping customers. Plus a super fun way to stay in contact with them! So far the customer service has been SO helpful! I am excited to be working with Post Script and it's so much better than every other app out there!

AmericanBlues56
United States
11 months using the app
October 1, 2020

Fantastic app with fantastic service.
Would recommend if you are looking to send automated texts. Thanks!!

Invigorated Water
United States
10 months using the app
February 12, 2021

I had an amazing experience with CS of Postscript SMS today. Solved an issue in a short amount of time! Was very responsive through chat and got with engineering to fix the issue right away! I would highly recommend Postscript!

Nana’s Custom Tees
United States
10 months using the app
January 27, 2022

If I could give 10000000 stars I would. Insanely quick response times when setting up in my store, quick & efficient meetings with the different teams, plus the actual app is AMAZING! Postscript is crushing it & absolutely helping us continue to crush it. I recommend this product and team to any store out there.

Heart & Soil
United States
10 months using the app
January 18, 2022

Wonderful support - immediate assistance on chat! I think this will be a great addition to my shop!!

Brutons Decorating
Canada
10 months using the app
April 5, 2022

REVIEWING ON SUPPORT ONLY, because I'm so new to the app. I worked with Sandy and what more can I say, but she was great. The conversation was smooth, her answers were precise and helpful. Even after leaving the chat she hopped back in when I had another question, I wasn't left not knowing what to do, which I appreciate!

DebutFemme
United States
10 months using the app