Reviews (1,972)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

October 1, 2020

Fantastic app with fantastic service.
Would recommend if you are looking to send automated texts. Thanks!!

Invigorated Water
United States
10 months using the app
February 12, 2021

I had an amazing experience with CS of Postscript SMS today. Solved an issue in a short amount of time! Was very responsive through chat and got with engineering to fix the issue right away! I would highly recommend Postscript!

Nana’s Custom Tees
United States
10 months using the app
January 27, 2022

If I could give 10000000 stars I would. Insanely quick response times when setting up in my store, quick & efficient meetings with the different teams, plus the actual app is AMAZING! Postscript is crushing it & absolutely helping us continue to crush it. I recommend this product and team to any store out there.

Heart & Soil
United States
10 months using the app
April 5, 2022

REVIEWING ON SUPPORT ONLY, because I'm so new to the app. I worked with Sandy and what more can I say, but she was great. The conversation was smooth, her answers were precise and helpful. Even after leaving the chat she hopped back in when I had another question, I wasn't left not knowing what to do, which I appreciate!

DebutFemme
United States
10 months using the app
January 18, 2022

Wonderful support - immediate assistance on chat! I think this will be a great addition to my shop!!

Brutons Decorating
Canada
10 months using the app
August 26, 2020

Great customer support, and a really user-friendly app! No issues and a great team!

Thanks PostScript!

America Covers
United States
10 months using the app
November 13, 2020

Shannon was very helpful with assisting me in getting setup. I'm so excited to see how helpful this app is to my business.

Tahylor Made
United States
10 months using the app
June 14, 2021

This app is definitely worth it! I had a few issues with upgrading my plan after the free trial but customer service was 10/10 they were able to answer all my questions. I like that I have the opportunity to connect to my customers through text rather than email, since who really checks that all the time?

Monique's Deco Shop
United States
10 months using the app
July 29, 2021

Taylor was swift and new exactly where to lead me with a wonderful screenshot.... I appreciate her swift response.

Treasured Joule
United States
10 months using the app
July 27, 2020

I had an issue with the app and used the chat option. The team worked to get my issue resolved and working. They even offered to help with automations or anything else I needed...PostScripts ROCKS!!!

AP Physiques Choice Meals
United States
10 months using the app