Reviews (1,970)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Chose POSTSCRIPT for my SMS because it is so user-friendly, the onboarding was amazing, and if I ever need any help or guidance Shannon is a rockstar! Highly recommend this app! It's making me $$$!
Terrific support. Easy to use, segment audiences and create campaigns. Glad I switched to PostScript!
Super fast and great customer service! Helped answer all my questions and also provided some tips. Thanks a bunch.
Really great customer service. Bre went above and beyond to try and resolve my issue and is keeping me updated with it's progress.
Haven't actually used yet, but the team and support is great. Instant responses for any of your questions. Zev is the guy to go to if you have any questions and/or want to explain your business and what you hope to accomplish with Postscript. Will finish review once I have fully tested its capabilities
Shannon was a big help! I was having trouble with sign ups on my site and she was able to Identify the issue quickly and get it resolved! I really appreciate her willingness to assist me in a Timely manner!
Great app for SMS marketing. Easy to set up automations, keywords, campaigns, etc. And the support team is always helpful!
Kyler is amazing and quickly helped me to solve my problem! Can't say enough good things about post-script customer service!
SMS marketing is obviously the future, and it's important to have a good partner in the technology. The Postscript app functionality and capability is excellent, but what really seals the deal is their hands-on and helpful support. We threw some really complicated queries and our support rep Faith undertook an investigation and solved the case in a way that would make sherlock holmes jealous.
We shopped around with multiple SMS platforms before landing on Postscript (recommended by a friend in the industry)! We love their support (shoutout to Bryan + Zev), functionality, and usability of the product. It's already added so much value to our team. They offer affordable prices, great integrations, and lots of functionality compared to others we reviewed.