Postscript SMS Marketing

Postscript SMS Marketing

Pricing
Free to install. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Rating
4.8 (1,971)
Developer
Postscript

Create and execute SMS programs to drive incremental revenue by engaging customers via text message

With Postscript, drive conversations and conversions across all stages of the customer journey. Whether 1:1 or at scale, Postscript assures your texts are customized, conversational, and compliant. Use SMS Marketing to grow your list, develop your message strategy, deliver customer service, and drive purchases. SMS Sales pairs a team of expertly-trained sales associates with purpose-built SMS Sales software to engage with your subscribers and convert more of them into satisfied customers.

With Postscript, drive conversations and conversions across all stages of the customer journey. Whether 1:1 or at scale, Postscript assures your texts are customized, conversational, and compliant. Use SMS Marketing to grow your list, develop your message strategy, deliver customer service, and drive purchases. SMS Sales pairs a team of expertly-trained sales associates with purpose-built SMS Sales software to engage with your subscribers and convert more of them into satisfied customers. more
  • Drive traffic and sales with personalized SMS campaign and automation flows
  • Track revenue and ROI to optimize conversion rates for your SMS programs
  • Manage and respond to text conversations with your subscribers
  • Engage audiences with personalized messages using your historical Shopify data
  • Ensure your messages arrive quickly during even the heaviest traffic times
Highlights
Popular with businesses in United States
Use directly in Shopify admin

Languages

English

Works with

Pricing

Starter

Free to install

$25 monthly minimum spend. $1,000 credit for your first 30 days. Then $0.015/SMS, $0.045/MMS + Carrier fees.

  • Campaigns and automations
  • Unlimited segments
  • Unique toll-free number
  • Reporting
  • Integrations
  • Subscriber acquisition tools
  • Help center access

Growth

$100 / month

$1,000 credit for your first 30 days. Then $0.01/SMS, $0.03/MMS + Carrier fees. See pricing page for further details.

  • All of Starter, plus:
  • Unlimited opt-in Keywords
  • Live chat and email support

30-day free trial

Professional

$500 / month

$1,000 credit for your first 30 days. Then $0.007/SMS, $0.024/MMS + Carrier fees. See pricing page for further details.

  • All of Growth, plus:
  • Onboarding specialist
  • Dedicated CSM
  • Priority support
  • Custom integrations
  • Customizable opt-in tools
  • Branded short link

30-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this SMS marketing app for its ease of setup and user-friendly interface, ideal for those new to SMS marketing. They appreciate the effective customer engagement and sales boost through segmentation, automation, and customizable templates. The responsive customer support and continuous feature updates are also noted. Merchants credit the app with significant growth in their SMS channels and sales.

November 27, 2024

Postcript is billing me for a service that I have not had or used for several months. Their loophole to refusing to resolve this issue is that the service is installed on my website. If that were true, I would be able to uninstall it, correct? However, I cannot uninstall it because it isn't installed. This is resulting in them continuing to bill me month after month for a service I have no access to. I don't know what else to call this but fraud. I've been emailing their rude customer service agent for days with no resolve, and they are dragging this out to continue billing me.

Beneath Your Mask
United States
Over 2 years using the app
Edited January 6, 2025

I thought i experienced bad customer service. This is by far the worst. Horrible customer service. Would not recommend it to anyone. The sale tried to get me to sign the contract but they have 0 customer service, especially for the lower plan, I am not sure about the other plan. Also, people seem to be not knowledgeable. I want to get out of the contract.

Centric
United States
About 2 months using the app
January 19, 2025

Dont fall for their scam....

This app advertise a plan at 0$ but they charge you 25$ even if you dont use it and refuse to refund it.

The use a loophole of advertising free but its not free its 25$ a months even if you dont use it.

I downloaded it and wanted to see the features but I didnt use it and they charges me 3 months which they refuse to refund.

Such a bad customer service and business model it should be illegal to advertise a 0$ plan if its 25$ minimum that you are being charge anyway

Enhans
United States
4 months using the app

Support

App support provided by Postscript.

Developer

Postscript

8136 East Sheridan Street, Phoenix, AZ, 85257, US

Launched

September 26, 2018

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