POWR: Customer Comments

Name: POWR: Customer Comments
Brand: POWR.io
Rating: 4.6 (23 reviews)

Pricing: Free plan available
Rating: 4.6 (23)
Developer: POWR.io

Create custom comments & reviews section for consumer confidence

Show customer comments, reviews, and feedback & share on your site to build trust and social proof.

When shoppers see what others have said about their experience with your business, they will likely buy from you more often. Show how you've met the needs of other customers, like product selection or excellent customer service reviews. It builds confidence and trust in your brand. Display customer comments and reviews on your product pages to highlight popular items and boost social proof. Use insights from customer feedback to improve the overall user experience of your store.

Moderate comments: Approve or deny new comments before posting
Image uploads: Allow customer to add images for more social proof
Auto-responder: Customize your auto-reply success messaging
Open threads: Set up commenting threads for more open discussions
Comments placement: Add to custom locations like product page or your blog

Highlights: Use directly in Shopify admin; Works with the latest themes

Languages

English

Pricing

Free

1 admin account
Up to 30 comments per month
Undo/redo edits
24/7 email support

Starter

$4.94 / month

or $47.40/year and save 20%

All Free features +
Unlimited comments per month
2 email admin accounts
Allow anonymous commenting
Advanced comment sorting options
Instant email alerts
Live chat with POWR support team

Pro

$13.19 / month

or $126.60/year and save 20%

All Starter features +
3 email admin accts
Manual comment approval
Custom CSS
Allow replies to comments
Unable comment upvoting

Business

$98.99 / month

or $950.28/year and save 20%

All Pro features +
All advanced features unlocked
Unlimited access to 60+ POWR apps like,
Contact Form
Popup
Instagram Feed
Countdown Timer
and more

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (23)

Overall rating

4.6

Counts per rating level

74% of ratings are 5 stars
17
13% of ratings are 4 stars
3
4% of ratings are 3 stars
1
4% of ratings are 2 stars
1
4% of ratings are 1 stars
1

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust, leading to increased sales. It's noted for its affordability, ease of installation, and customization options like live chat support and language settings. The app integrates smoothly with Shopify themes and simplifies adding comments and ratings. Customer support is highlighted for its responsiveness and dedication, enhancing merchant satisfaction.

January 19, 2021

It's okay but really glitchy and labour intensive... do I really need to save and republish every time I want to like or respond to a comment? It's not the most efficient tool. Also links can be really glitchy, sometimes they work, sometimes I have to republish. The dashboard is not intuitive and assumes you understand their language ie who would have known I would have to create another "app" when all I am doing is wanting to add another comments thread to a page. The online self-serve support is lacking. When I have reached out for support I just get the use a different browser, clear your cache response... which doesn't sort out the problem. Overall pretty poor tool and wouldn't recommend.

Paula Dunn Artist

United Kingdom

Over 1 year using the app

POWR.io replied January 19, 2021

Hi there,

Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWr team, and have sent a reply to your email regarding your concern.

We truly appreciate your patience! Please let us know if you have any other questions or concerns.