Reviews (100)

Overall rating
4.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales by creating urgency during events like Black Friday and product launches. They value its extensive customization options, allowing them to match their store themes and enhance conversion rates on specific products or pages. The app is noted for its ease of installation, user-friendly interface, and reliable performance. Customer support is also praised for being responsive and helpful with technical issues.

October 20, 2023

Didn't work for my store as it covered up our menu. Now for over a week I have been trying to get the developer to remove it from my storefront. Customers are not able to access the menu what so ever. They said they would help and then they have ghosted me.

The Local Space
Canada
10 days using the app
POWR.io replied October 23, 2023

Hi there,

Thank you so much for your feedback and so sorry for the inconvenience!
We had an issue with the cache on our servers for the countdown timer app.
The fix is ready however, it's under QA review and will be pushed shortly to resolve your problem.

Apologise again,
POWR support teeam

November 22, 2018

I used this app for the Black Friday SALE on my online shop and I found it really great! Easy to use and effective. Thank YOU!

Addestramento del Cavallo Sportivo
Italy
About 10 hours using the app
Edited October 19, 2017

Check how this app looks on mobile! It works well on computer based browsers. Does not work at all on the Debut theme in iOS or Android mobile browsers - it makes your navigation disappear. I was advised by a Shopify Guru to delete app and try a different one, if I wanted to have a working countdown timer and allow people to navigate to other pages on my site.

Lashnation
United States
4 days using the app
Edited October 1, 2019

I think this is my first poor review, as I try see it from both sides, but this is by far, the WORST APP EVER! It litteraly broke down my site, first they left some coding, and when i several times asked them to remove it, they did remove it BRAVO - but also erased the rest of my index site. As for time being, I am the only one in my company with access besides Powr, and I have never coded in my entire life, so I know they have been erasing my site. Ofcause by mistake, i Understand that, but still its a f***** pain in the ass for me now, as I need to pay for a developer now. And all that for a Timer? They wont admit they erased it ofcause they dont, but they did.

So this goes out to all of you who want a simple timer. The times is fine, but do you want to keep your index/frontpage site dont install this s**** app.

Regards

**After their poor answear - here is the ticket nr. 154812 - you are totally right. I started of with my personal email (thanks for sharing it here), and now I use my business email. Since you almost ask for it, the one "helped" me is names Rea, do you want mails as well?

By the way - with full access - you do have access to index site, and you did delete both index site, and rest of your s**** coding. Ofcause my site is up running again, should I wait for you guys, starting job 5 days after writing?

The site you see now is an old version of my site, but hey you removed my index site, so its better than none.

Conclusion is the same, running from answear, have no insight on what own supporters do. Just stay away if you dont wanna end up in same situation.

Dinluksus.dk
Denmark
4 days using the app
POWR.io replied October 1, 2019

Hi there,

Thanks for writing in and apologies for this!

I looked at your account with Info@dinluksus.dk but wasn't able to find a POWr account associated with it. Looking at your website I see that you have used an account with kenneth_groenbech@yahoo.dk.

I tried to find previous tickets from both of these email addresses to figure out if our support team helped remove the app from your store but wasn't able to find any email history. If you contacted us through a different email, please send it to us so we could look into it.

Just so you know, we do not remove the index site or any of the code which is already added to your website as we do not have access to that part so any details that you could provide would help us narrow down on the issue. Also, I see that your website is still active and there is no POWr app currently installed. If you would like to remove any POWr app code from your site, please use the following help article:
https://help.powr.io/hc/en-us/articles/115006392788-How-to-uninstall-POWr-from-Shopify

Looking forward to hearing back from you.

November 25, 2015

Great app. Simple setup and does exactly what its supposed to do. Thank you

Poinsettiastyle
United Kingdom
About 4 hours using the app
April 2, 2019

it is a very good tool flash sale activity, helpful, convenient and easy to set, thank you very much.

Insbull
United States
About 3 hours using the app
November 23, 2015

Very easy to use, and it looks great!

Deathwishcoffee
United States
About 3 hours using the app
November 10, 2014

Highly recommend this app.

POWr Countdown Timer is a super sleek looking, but uber simple app. It is highly customizable and allowed me to easily put a countdown timer where I need it to be.

Also, I having an issue with the way the Countdown Timer was displaying in my theme. I emailed their customer support and within an hour, they responded with a quick and easy solution.

Pet Pro Supply Co.
United States
About 3 hours using the app
November 17, 2018

It really helps gaining trust from new customers! I am very happy I had it installed and will keep it that way!

Cabinet Sales Center
United States
About 2 hours using the app
March 10, 2020

Super easy to use and the countdown app allows for customisation so I could change it to suit my website. Perfect.

Angelic Celestial Colours
United Kingdom
About 2 hours using the app