Reviews (1,468)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing business operations, particularly in lead generation and collecting custom job information. It's easy to install and user-friendly, allowing quick form creation without technical skills. Features include integrations with MailChimp and Google Sheets, and customizable, professional forms. Reviewers praise its performance and reliability, and customer support is noted for responsiveness and effectiveness, with ongoing improvements based on user ...

Edited March 19, 2024

I had been using the App for 1 years. untill last year It was working OK. Then I unstalled because I did not anymore.
Today I have installed again. It is not working. They tried to update it but they destroyed it. Now it is one of the worst App on Shopify. I never experienced such a lousy support. I am deleting the App even I am losing 17 Usd.

"This is a very useful App. I have started using it ...

Isports.dk
Denmark
Over 1 year using the app
POWR.io replied April 27, 2022

Hi there,

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to ...

Edited June 23, 2023

They're SCAMMERS!
It was working fine but then the form is crashed and the supports isnot responding
DON'T WASTE YOUR MONEY

At the start they were good but now,They'll just steal your money

***Here's my reply to your reply****:
-It's not internet provider issue as i have more than 30 customers who escalated this.
-You didn't inform me that you escalated the issue to your dev team.
-I asked for ...

Lebsee
Egypt
Over 1 year using the app
POWR.io replied March 17, 2023

Hi Lebsee,
I can see that we noticed and informed you about an eventual issue with your internet provider, not our app.
However we are very sad and surprised that within only ...

February 28, 2017

Cannot access to forms any more. Trying to reset password. Again no email within "a few minutes" So frustrating

Vplnyc
United States
Over 1 year using the app
Edited January 7, 2019

Not Free - Do not pay for anything provided by POWr!!!

After you start using the app they will inform you that you only get 25 form submissions per month for free and it will cost $11.99 for up to 100. I proceeded and eventually found another app which was actually free and uninstalled this App.

After a while I realised this company was still billing me every month. To stop being billed I had ...

Enticing Candles
Australia
Over 1 year using the app
November 14, 2023

would not recommend, very poor customer service that really seems to not know what they are doing. Only by email, foreign, 24 hr plus delay, has really screwed up my Shopify site and cant get it off (they did the install). Hoping this review might make them take notice and get this done after more than four requests.

EzLightWraps
United States
About 1 year using the app
POWR.io replied November 17, 2023

Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been ...

August 24, 2018

BUYERS/USERS BEWARE
I was using this free form for sometime then they automatically billed me the pro version after a year, this was paid for through my Shopify account which is what they make you sign up for to use the free version. They have a refund policy of 5 days from billing, the only trouble is they NEVER have to refund because the 5 days is not in line with Shopify's billing. So they ...

Tana Hide
Australia
About 1 year using the app
November 15, 2016

Very sad
we needed an app to supply forms for each product on our page
with 300 plus pages on our site
this app when it works is fine
but trying to change anything is hopeless
it jambs with the frozen Death Screen for ages when you are trying to edit multiple forms
I cannot recommend it sorry
nice guys but not up to it

typically it will not accept a zero rating review so I am reluctantly adding a ...

Pete Mcgregor Entertainment
New Zealand
About 1 year using the app
June 29, 2019

Initially, I was happy with this app, I even wrote a glowing review but now I take it back. There have been constant problems with the contact form not being in the right place or just not showing up when it is marked as published I give up today was the last straw it's gone again so I'm deleting and trying somebody else

First Blush Co.
Australia
About 1 year using the app
August 19, 2019

I am not allowed to refund within trial period. Disappointed, I tried to use it but it is very un-userfriendly. They took me $115 for a year.. extremely disappointed

Project E Beauty
Canada
12 months using the app
POWR.io replied August 19, 2019

Thank you for taking the time to provide us with this feedback. I would love to take a look at your account and see how I can help you. Reach back to POWr support directly ...

November 14, 2018

It is not working right. I used the email form in Form builder. not working correctly and not sending the collections forward.

Atom Composites Inc.
United States
12 months using the app