POWR Contact Form Builder

POWR Contact Form Builder

Reviews (668)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for enhancing website professionalism and functionality, especially in lead generation and form customization. It's praised for flexibility, allowing creation of various forms with features like branching logic and payment collection. Integration with Google Sheets and Zapier is appreciated. The app is user-friendly, integrates seamlessly with Shopify, and is reliable. Support is frequently commended for being responsive and efficient in resolving issues.

March 10, 2026

We are unable to delete old email addresses from the submission notifications. Because our email addresses are rather long, the screen cuts off the X that you would normally use to delete. How else can we delete an email?

Council of 101 Orlando
United States
Over 4 years using the app
POWR.io replied March 10, 2026

Hi, thank you for your feedback! We're sorry to hear you're running into trouble removing email addresses from your submission notifications. Please reach out to us at support@powr.io and our team will be happy to help you get that sorted out!

April 25, 2026

Not bad. I would like to know what data they keep and how they protect against spam.

I would really like to see some integration for translating the form into store languages, either with the app or by integration with the popular translation apps in Shopify

Picasita
Spain
21 minutes using the app
POWR.io replied April 26, 2026

Hi there,

Thanks for the feedback. To answer your questions: form submissions are stored securely in your POWR dashboard, you can export or delete them at any time, and the app uses reCAPTCHA along with honeypot protection to filter out spam.

Native multi-language support and direct integration with Shopify translation apps aren't available yet, but I've passed the request along to our product team. In the meantime, a workaround is to create a separate form for each language and embed each one on the matching language version of your storefront page, so visitors see the form in their selected language.

May 22, 2015

Pretty good app. Easy to customize and upload

AfterShokz
United States
Over 4 years using the app
June 9, 2021

This app is user friendly, easy to customize, and easy to use. The thing that I don't like about this plug-in is that it loads very slow on our site once published. It's more than a couple of seconds. People just don't want to wait for it! Maybe it's something I'm doing wrong?

Lucent Lightshop
United States
About 4 years using the app
POWR.io replied June 9, 2021

Hi there,
Thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to support@powr.io with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app!

December 18, 2020

Easy to use, but slow to load on our site. Not sure if it's just because it's external, or due to the transitions, but we've had a few customers that complain there is no form on the page.

Modkat
United States
Over 1 year using the app
POWR.io replied December 18, 2020

Hi there,

Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWr team, and have sent a reply to your email regarding your concern.

We truly appreciate your patience! Please let us know if you have any other questions or concerns, in the meantime.

April 6, 2019

It helps us a lot, but it should be able to automatically link customer information to our platform.

THE SOMCHAI
Thailand
7 months using the app
POWR.io replied April 6, 2019

Thank you for leaving your review. the information that your customer submit in the form can be found in your Form Responses Dashboard. within your form. Once you edit your form, got to Settings and click on View Form Responses, you will have access to all the customer information.

May 23, 2019

Love how it auto syncs to Google Sheets. Would use it more if there was a way to control the amount of ticket sales (to enter a quantity maximum and have a "sold out" function). Also it's tricky to use GST, would like that to be more user friendly.

Aurora Training Corp.
Canada
3 months using the app
POWR.io replied May 23, 2019

Thanks for the review, and the feature recommendation! The ability to limit responses is a feature our product team is evaluating.

Please add your vote to our feature request page, and we'll reach out if the feature becomes available:

https://help.powr.io/hc/en-us/articles/360019600034-Limit-cap-form-submissions

Edited April 12, 2019

It was fairly easy to create and install. The only thing I'm not happy about is that is that it is very slow and when someone goes to my page, you see the code for a second and then the form appears and the code is below the form. It looks unprofessional so I'm trying something else

little splashes of color
United States
About 2 months using the app
June 5, 2019

I used this app to help me make a form for my custom painting clients. I really like how easy it was to use. I just wish the form would load faster on my website. That is the only thing that is keeping me from giving it 5 stars

Lindsay Rapp Gallery
United States
6 days using the app
POWR.io replied June 5, 2019

Thanks for your review! A script is required to load our plugins, and the script will load in the order that it appears in relation to other scripts on your HTML site. In other words, it is not that the POWr plugin is slow, but rather, it is waiting on other scripts to finish loading before rendering on your site.

While we cannot control the loading speed of your plugin on your HTML site, POWr's product development team is constantly striving to make the user-experience optimal for our products, and we definitely take into account the loading speeds of our standalone plugins. As our team continues to grow, we are actively working to make POWr plugins faster for our users!

Edited February 27, 2019

Great app, but i would like it and give it 5 stars if the form isnt pop up at its own once reaching the site or at least there is an option to change it.. would change it to 5 stars if this is fixed

Apex Gift
Singapore
About 1 hour using the app