Reviews (1,439)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use and robust functionality, which supports various form types including contact, application, and newsletter sign-up forms. It integrates smoothly with platforms like MailChimp and Google Sheets. Features like autoresponders and email notifications are particularly valued, along with its customizability and intuitive design. The app's performance is reliable, and any issues are quickly addressed by a responsive support team, with staff members like Richcarde and Mithsou often praised for their effective assistance. Merchants find the app enhances client acquisition and streamlines business operations, making it a favored choice for creating and managing forms.

May 22, 2015

Pretty good app. Easy to customize and upload

AfterShokz
United States
Over 4 years using the app
June 9, 2021

This app is user friendly, easy to customize, and easy to use. The thing that I don't like about this plug-in is that it loads very slow on our site once published. It's more than a couple of seconds. People just don't want to wait for it! Maybe it's something I'm doing wrong?

Lucent Lightshop
United States
About 4 years using the app
POWR.io replied June 9, 2021

Hi there,
Thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to support@powr.io with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app!

January 7, 2019

A convenient substitute for the registration on the login page, so far this app does precisely what I expect it to.

Habitat for Humanity International Warehouse Marketplace
United States
Over 2 years using the app
Edited March 13, 2021

I want to like this app because of the conditional logic and ease of use. However it does not seem to work on Edge browser for Android(not that anyone actually uses that). Support says it is fine. After testing on several devices It is clearly not. One more mention is a customer messaged trying to fill out a form, saying they could not fill out and received message "could not fill out form due to embedded code". Lastly the form loads slowly even with my 150mbs internet service.(see slow load here https://sunshineagsupply.com/pages/kifco-reel-design)

Sunshine Ag Supply
United States
About 2 years using the app
POWR.io replied March 13, 2021

Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns, in the meantime.

December 18, 2020

Easy to use, but slow to load on our site. Not sure if it's just because it's external, or due to the transitions, but we've had a few customers that complain there is no form on the page.

Modkat
United States
Almost 2 years using the app
POWR.io replied December 18, 2020

Hi there,

Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWr team, and have sent a reply to your email regarding your concern.

We truly appreciate your patience! Please let us know if you have any other questions or concerns, in the meantime.

April 6, 2019

It helps us a lot, but it should be able to automatically link customer information to our platform.

THE SOMCHAI
Thailand
Almost 2 years using the app
POWR.io replied April 6, 2019

Thank you for leaving your review. the information that your customer submit in the form can be found in your Form Responses Dashboard. within your form. Once you edit your form, got to Settings and click on View Form Responses, you will have access to all the customer information.

Edited February 17, 2019

I really enjoyed using this app. It was very helpful in being able to design custom forms. I would definitely recommend this app

ENVYDBYINVU
United States
About 1 year using the app
April 25, 2024

Richarde was very helpful. I am sorry there is an ad on the bottom of the form since I'm on the free plan. But that's not his fault!

Mandy Bankson
United States
About 2 hours using the app
POWR.io replied April 26, 2024

Hi Mandy,
Thanks for your honest feedback, and glad to know that you received all the help expected from our support team!

However it's not possible to have the same benefits on the free plan as on the paid plans unfortunately, meaning the POWR watermark will show at the bottom of the app unless you upgrade.
For any questions about our different plans and advantages, feel free to reach out to our team again anytime!

May 23, 2019

Love how it auto syncs to Google Sheets. Would use it more if there was a way to control the amount of ticket sales (to enter a quantity maximum and have a "sold out" function). Also it's tricky to use GST, would like that to be more user friendly.

Aurora Training Corp.
Canada
3 months using the app
POWR.io replied May 23, 2019

Thanks for the review, and the feature recommendation! The ability to limit responses is a feature our product team is evaluating.

Please add your vote to our feature request page, and we'll reach out if the feature becomes available:

https://help.powr.io/hc/en-us/articles/360019600034-Limit-cap-form-submissions

Edited April 12, 2019

It was fairly easy to create and install. The only thing I'm not happy about is that is that it is very slow and when someone goes to my page, you see the code for a second and then the form appears and the code is below the form. It looks unprofessional so I'm trying something else

little splashes of color
United States
About 2 months using the app