Reviews (1,453)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its lead generation and custom job information collection capabilities, enhancing website functionality and customer interaction. It features a professional, easy-to-integrate interface with extensive customization options, including Autoresponder, MailChimp, and Google Sheets integrations. Merchants appreciate its user-friendly design and responsive customer support, which effectively resolves issues and provides clear guidance.

August 16, 2024

We found it useful initially, but then was no longer working with our platform/site.

Customer service with POWR staff however was exceptional and very responsive.

Alaskans Own
United States
Over 6 years using the app
September 10, 2024

The issue was resolved and there was good follow up communication.

Management Cues
United States
3 months using the app
June 27, 2024

Richcarde did solve my problem when Responses stopped being delivered to our Emailadresse. He did understand the problem straight away and fixed it within 1 day. He replied very quickly.
Support is very good, but loading time of the embed contact forms in our sites is a bit too slow for us. We still keep the App, because it has the features "Autoresponder" and "Sent notification to Email", but I think he loading time is a downside.

COSLINE Cosmetics
Germany
Over 2 years using the app
June 25, 2024

Good tecnical support!

Pretzhof Online Store
Italy
8 months using the app
November 10, 2023

Fast responnse and very knowledeable on the issue I was having using the app. I would recommend the anytime.

Grillbot, LLC
United States
Over 8 years using the app
POWR.io replied November 12, 2023

Thanks a lot for the review​ !!

Although it would mean so much if you could switch the rating to 5 stars instead, as we always try to aim for perfection.

Is there anything we can do on our side to deserve a 5-star instead? Anything it is, please do not hesitate to let us know and you can stay assured that we will do my best to help!

Please note that you can edit the rating using the same link below 😊️🙏️

August 26, 2015

Intuitive and easy to use. Was able to setup forms within minutes.

Sgx Gift Central
Singapore
Almost 8 years using the app
June 16, 2023

If you have any issues with the app, just reach out to their support team. They respond quick and fix any issue quickly.

Mazu Apparel
United States
Over 6 years using the app
POWR.io replied June 16, 2023

Thanks for spreading the word about our support team!
If there's anything we can do for even a better experience worthy of 5 stars, please don't hesitate to let us know.

Edited August 24, 2023

The app works good for what we need. The customer service agent via chat was very helpful and able to get our form working that was not showing up for customers.

Bowfinger Archery Inc
United States
Almost 6 years using the app
POWR.io replied August 28, 2023

Thanks a lot for your review!

Although it would mean so much if you could switch the rating to 5 stars instead, as we always try to aim for perfection.

Is there anything I can do on my side to deserve a 5-star instead? Anything it is, please do not hesitate to let me know and you can stay assured that I will do my best to help!

Please note that you can edit the rating using the same link below 😊️🙏️

Edited March 28, 2018

Response gained for the app being down in my country (DNS issues). Support was fast. Happy with the app it does what it says.

Kiwipure Nz Australia
New Zealand
Over 5 years using the app
Edited August 29, 2019

I used this app to help me design a form to accept custom design request. It took a minuet, but was pretty easy once I got the hang of it.

Instructions on how to rearrange form elements could be a little more prominent.

Overall great flow.

Easy to make changes

CRYSTAL GLAM
United States
Almost 5 years using the app